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Read What Our Customers Are Saying!


 

BC - 540 John St, Victoria - 7/3/13

Excellent from the moment I phoned the shop. Very friendly service, quick turnover, easy access to a loaner car, work was completed when stated, and my vehicle was returned perfectly clean inside and out. I will recommend you to anyone.

Rick B

BC - 30860 Peardonville Rd, Abbotsford - 7/3/13

Very pleased, excellent service and repairs were done in a timely manner. Would recommend Boyd to anyone needing repair work done on their car.

Rick S

AB - 3807 Edmonton Trail, Calgary - 7/3/13

Friendly service; clean car. Moon roof replaced. Unfortunately, the moon roof is not working properly. Perhaps it should have tested before we drove away!

Richard N

MB - 120 King Edward St E, Winnipeg - 7/2/13

I’m sorry I misses you too. I would have liked to meet you in person. I noticed all the decals are all in place. Thank you again.

Giovanni C

MB - 614 Dudley Ave, Winnipeg - 7/2/13

Can't say enough good things about the service I received from these people. Walked in with my claim papers and within minutes the beautiful young woman behind the counter asked me if the damage to my driver's door made it difficult to get in and out of the car. I said yes and within fifteen minutes she cleared it with MPI that I had loss of use insurance and had Enterprise deliver a rental vehicle to me. She called me, as promised, twice a week to keep me up to date on the progress fixing my vehicle and when I picked it up your people had done an amazing job and the car looked as good as new. Thanks to everyone there.

Alvin C

BC - 540 John St, Victoria - 7/2/13

Excellent and prompt service. The staff are always polite and friendly, right from the people that answer the phone to the young man who washed my car. The work on my car was great and when I had to make a last-minute trip, using the courtesy car because mine was not ready, it was no problem for them and that made me feel valued. I have been to Boyd a few times now and I'll always go back.

Cheryl K

BC - 1111 - 73rd Ave, Vancouver - 7/2/13

The service was excellent. My car was ready in one day...All the staff were friendly and helpfull.. great service thank you

Anabela T

AB - 7940 Yellowhead Trail, Edmonton - 7/2/13

Excellent service!

Howard B

BC - 1111 - 73rd Ave, Vancouver - 7/2/13

Rose was so understanding with my situation when I dropped my vehicle off. I was leaving the city and wasn't able to pick it up until the weekend when the shop was closed. She arranged payment in advance and faxed a release form. She was very patient as I was quite stressed with life curcumstances. Excellent Customer service from Rose. The Repair was also done nicely! PS. the only thing that would have topped it off, would have been a ride to the airport which was 5 minutes away. Rose said they didn't have the staff to accomadate that type of request. Great service none the less.

Tamara J

BC - 540 John St, Victoria - 7/1/13

The local Boyd auto repair always do a first class job. Michelle at the desk is also great. I had encountered a steel girder in a construction zone that had damaged my right mirror and scratched and dented my car. The car is back to its perfect condition. Thanks for superior workmanship.

stella H

BC - 30860 Peardonville Rd, Abbotsford - 7/1/13

Excellent service! My vehicle was in and out of the shop quickly, and looks as good as new.

Scott V

MB - 614 Dudley Ave, Winnipeg - 6/29/13

"I've been meaning to write this note for quite sometime. I cannot thank BOYD AUTOBODY (Dudley Ave, Winnipeg) enough for the FANTASTIC job they did on my 2011 Ford Fiesta, specifically CSR Stephanie Reimer and Manager Katherine Kennedy. From the moment I stepped into the shop, I felt as though I was making the right decision as to where I should be taking my car for repairs. Their professional, thorough, friendly, and calming demeanor relaxed me immediately, which was a much appreciated bonus, since I had just finished dealing with my insurance provider (and we all know how stressful that can be). Miss Reimer did an INCREDIBLE of job of keeping me up to speed as to what stage of repairs my car was currently undergoing during the entire process, as well as ensuring I had a courtesy vehicle the very minute one was available to them. ... The ladies also went to bat for me like the champs that they are, and were extremely persistent in faxing requests to my insurance provider, so that my vehicle might be approved for "add ons" since extra damage from my accident had been discovered after my initial Autopac assessment. To my surprise the work was approved, and again, Miss Reimer had immediately notified me of the good news, and I was assured they would have my vehicle back to me as soon as possible. During this process I was also informed they had received a part from a dealer that was not up to specs, so they let me know they had sent it back for a new part and that it might take a little extra time to finish the vehicle because of this. I did not care. I had a courtesy vehicle, I knew my car was in good hands, and I knew these ladies had my best interests in mind. If it would have taken another month, it wouldn't have mattered. They were such pros at making me feel as though Boyd had everything under control, that I actually felt honored to be working with the company on my claim. When I got my vehicle back, I was more than pleased with the results and the body work was immaculate. I would not hesitate for one second to recommend Boyd to my friends and family, specifically the Dudley location. This was also my very first time bringing my car to Boyd. Good first impressions last forever. Accidents are never fun, but just knowing that something good like the service and quality work I received due to professionals such as Miss Reimer and Miss Kennedy, can come out of something so horrible, makes someone like me feel quite pleased to know that in a day and age where customer service seems to be an afterthought, a company exists like Boyd that will go that extra mile for their customers. It does not go unnoticed and/or under-appreciated. You should all be very proud of yourselves. As proud as I am to say that I brought my vehicle to 614 Dudley Avenue for my repairs. Thank you so much, Jeff Bromley Shaw TV, Winnipeg" read more

Jeff B

AB - 3520 - 32 St, Calgary - 6/29/13

We are really happy with the work Boyd Autobody did fixing the hit and run damage in side of our car. On the other hand, I don't know what happened on Monday after they called us in the morning to let us know that the car would be ready later that day and they would call us back when we can pick it up. We didn't get the call till Wednesday. Would have been nice if they had called us to let us know it wasn't going to be ready on Monday. Customer service was really pleasant and professional. We would go back there if we need work done in our vehicles.

Alwin L

AB - 3807 Edmonton Trail, Calgary - 6/29/13

My car was gleaming clean when I picked it up. The body work looks great. Also, Linda and Jim were a pleasure to deal with.

Leanne M

AB - 3807 Edmonton Trail, Calgary - 6/29/13

The service was excellent. I was in for the estimate, drop off and pick up. Each time, the staff was friendly, efficient and helpful. I was in and out in no time at all. The staff on the phone lines were also very helpful and friendly.

Gladys S

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