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MB - 614 Dudley Ave, Winnipeg - 6/29/13

"I've been meaning to write this note for quite sometime. I cannot thank BOYD AUTOBODY (Dudley Ave, Winnipeg) enough for the FANTASTIC job they did on my 2011 Ford Fiesta, specifically CSR Stephanie Reimer and Manager Katherine Kennedy. From the moment I stepped into the shop, I felt as though I was making the right decision as to where I should be taking my car for repairs. Their professional, thorough, friendly, and calming demeanor relaxed me immediately, which was a much appreciated bonus, since I had just finished dealing with my insurance provider (and we all know how stressful that can be). Miss Reimer did an INCREDIBLE of job of keeping me up to speed as to what stage of repairs my car was currently undergoing during the entire process, as well as ensuring I had a courtesy vehicle the very minute one was available to them. ... The ladies also went to bat for me like the champs that they are, and were extremely persistent in faxing requests to my insurance provider, so that my vehicle might be approved for "add ons" since extra damage from my accident had been discovered after my initial Autopac assessment. To my surprise the work was approved, and again, Miss Reimer had immediately notified me of the good news, and I was assured they would have my vehicle back to me as soon as possible. During this process I was also informed they had received a part from a dealer that was not up to specs, so they let me know they had sent it back for a new part and that it might take a little extra time to finish the vehicle because of this. I did not care. I had a courtesy vehicle, I knew my car was in good hands, and I knew these ladies had my best interests in mind. If it would have taken another month, it wouldn't have mattered. They were such pros at making me feel as though Boyd had everything under control, that I actually felt honored to be working with the company on my claim. When I got my vehicle back, I was more than pleased with the results and the body work was immaculate. I would not hesitate for one second to recommend Boyd to my friends and family, specifically the Dudley location. This was also my very first time bringing my car to Boyd. Good first impressions last forever. Accidents are never fun, but just knowing that something good like the service and quality work I received due to professionals such as Miss Reimer and Miss Kennedy, can come out of something so horrible, makes someone like me feel quite pleased to know that in a day and age where customer service seems to be an afterthought, a company exists like Boyd that will go that extra mile for their customers. It does not go unnoticed and/or under-appreciated. You should all be very proud of yourselves. As proud as I am to say that I brought my vehicle to 614 Dudley Avenue for my repairs. Thank you so much, Jeff Bromley Shaw TV, Winnipeg" read more

Jeff B

AB - 3520 - 32 St, Calgary - 6/29/13

We are really happy with the work Boyd Autobody did fixing the hit and run damage in side of our car. On the other hand, I don't know what happened on Monday after they called us in the morning to let us know that the car would be ready later that day and they would call us back when we can pick it up. We didn't get the call till Wednesday. Would have been nice if they had called us to let us know it wasn't going to be ready on Monday. Customer service was really pleasant and professional. We would go back there if we need work done in our vehicles.

Alwin L

AB - 3807 Edmonton Trail, Calgary - 6/29/13

My car was gleaming clean when I picked it up. The body work looks great. Also, Linda and Jim were a pleasure to deal with.

Leanne M

AB - 3807 Edmonton Trail, Calgary - 6/29/13

The service was excellent. I was in for the estimate, drop off and pick up. Each time, the staff was friendly, efficient and helpful. I was in and out in no time at all. The staff on the phone lines were also very helpful and friendly.

Gladys S

AB - 3807 Edmonton Trail, Calgary - 6/28/13

Very friendly, repairs done in time estimated, contacted AMA directly and made the process easy for me. will definately use Boyd again for repairs.

Brittney H

MB - 702 - 1st St, Brandon - 6/28/13

I have to say the service could not have been better. Everyone there were so friendly and helpful including updateing me on my car repairs.I am more than satisfied with the job they done. Jennifer Tarr

Jennifer T

BC - 540 John St, Victoria - 6/28/13

The work and service were excellent - fast and friendly.

Esther H

BC - 1321 - 3rd Ave, New Westminster - 6/28/13

"Excellent service. From Chelsea, Mandy & Terry. Repair work is great. When I pick up my car, they cleaned it inside out. My car is available by Thursday PM. I was expecting it by Friday. "Under promise, over deliver" i like that."

Jerry P

AB - 17511 - 103rd Ave, Edmonton - 6/28/13

Excellent Service

Larry L

BC - 1111 - 73rd Ave, Vancouver - 6/28/13

Quite helpful, thanks.

James B

AB - 17511 - 103rd Ave, Edmonton - 6/28/13

Great Job. Thanks!

Jennifer C

AB - 7940 Yellowhead Trail, Edmonton - 6/28/13

Took a bit long to fix it but they did accomodate with a rental car so it did help so that was positive.

Linda L

BC - 1111 - 73rd Ave, Vancouver - 6/28/13

thanks for the service, everyone was helpful and courteous. love the clean car!

Susan C

AB - 17511 - 103rd Ave, Edmonton - 6/28/13

Excellent service - great communication while my vehicle was being worked on. Thanks!!

Heather W

AB - 7940 Yellowhead Trail, Edmonton - 6/28/13

Good service.....We will recommend you to our friends. Thank you

Aida S

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