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Read What Our Customers Are Saying!


 

AB - 11450 - 29th St, Calgary - 6/13/12

Was absolutely impressed by the whole shop. However Paxton Mann stood out he went above and beyond my expectations. He answered all my questions with patience and walked me through the repair process. I will recommend Paxton and Boyd Autobody to all my friends and family.

Kathy M

SK - 2491 - 98th St N, North Battleford - 6/12/12

The staff were very helpful and friendly. I was able to get my car in immediately and the work was completely fast and efficiently. They offered very reasonable prices for the work. I will definitely be returning as a customer in the future if I am in need of vehicle repair. Thanks for everything!

Taryn W

MB - 15 Marion St, Winnipeg - 6/12/12

Dear Manager, I just wanted to pass on a word of praise concerning one of your employees - I believe her name was Melissa (young with blonde hair). I was a customer at your location today for a simple service of filling a chipped windshield. I left my vehicle for the day, and when I was called to come pick up the vehicle around mid-afternoon, I was informed that the work could not be done for a certain reason. I did not accept the reason given, and had considered it to be a miscommunication. I made my dissatisfaction known, From that moment onward I was somewhat perturbed and was frankly an upset customer. However, upon my arrival, I was greeted by Melissa who had - since the phone call - taken it upon herself to re-examine my windshield, and have the technician stay late and perform the service I had requested. Quite frankly, her actions ... (as well at those of the technician) converted me from an upset customer to a satisfied customer. I imagine that you receive complaints from time to time, so I wanted to pass along a deserved note of praise. Sincerely, Nathan Gerelus 291-3960 read more

Nathan G

BC - 1111 - 73rd Ave, Vancouver - 6/11/12

I have been here a couple times before to have repairs done on my car and the service has always been wonderful. My car has been fixed in good time and the customer service has been friendly and professional. Its a great team that works here and I'm glad that I live close by otherwise I may not have chosen this body shop.

Debbie C

BC - 30860 Peardonville Rd, Abbotsford - 6/11/12

I was very happy with the service. Great customer service. I was taken care of very quickly and was inform promptly when my car was ready. Thank you Boyd Autobody!

June M

MB - 15 Marion St, Winnipeg - 6/9/12

Awesome service! Provided a courtesy car, did all the paperwork for me and had it back to me in 4 hours. Couldn't ask for better. Cheryl was a real delight to deal with .

L D

MB - 614 Dudley Ave, Winnipeg - 6/9/12

"Katherine, A friend of mine (Derek Tallon) passed on a WOW by your team that I wanted to share with you.... Derek's daughter, Cali (sp?) recently had her car vandalized (spray painted). She went to MPI who gave her a claim...but told her that a bodyshop may be able to take the spray paint off at a lower cost that her deductible. She went to Boyd Dudley and met our painter who was outside on break. After she told him (and showed him) her problem, he went inside...got some solvent...and in a few minutes was able to remove all the spray paint. She thanked him and asked "how much"...to which he replied "no charge....just tell all your friends and family to bring their damaged cars to Boyd". Katherine....this is a great example of our our Team living our Mission and our Goal...so Congrats to you for leading your Team ... to live our Mission and Goal...and please also pass on a Congrats and Thanks to the painter who delivered this WOW!! Cheers! " read more

BC - 1111 - 73rd Ave, Vancouver - 6/9/12

I had service done to repair hit and run damage on my bumper. My experience was most enjoyable at this location. The staff were very helpful and enthusiastic; they took pride in their work. My vehicle was returned to me in better condition then when I dropped my vehicle off (the inside was vaccumed and the exterior washed... X2 due a bird that decided to drop a duece on my vehicle just before pick up). The staff attended to all issues that I addressed and they went above and beyond to provide customer satisfaction. I will be using boyd again if I ever have to, specifically this location.

Krish C

MB - 84 Scurfield Blvd, Winnipeg - 6/8/12

I reeived excellent service from the staff at this location,and I am very satisfied wuth the repair job

William D

MB - 20 Lakewood Blvd, Winnipeg - 6/8/12

I just picked up my car from the above Boyd locatrion. When they say "We are committed to providing the best serviceto our customers" you can believe !!!!! The body work was excellent & the service was exceptional !!!!! Thanks guys at Boyd Autobody. Ernest & Frances Chubak

Ernest C

MB - 951 Henderson Hwy, Winnipeg - 6/8/12

I was very impressed and happy with the service received right from the moment I stepped into the centre. I very much appreciated the use of the courtesy car while mine was being repaired. I was also extremely impressed with the calls from David updating me on the status of the repairs to my vehicle and was so pleased when I picked it up yesterday to find it in immaculate condition inside and out. This is my second time using this Boyd Autobody centre and on both occasions I was very pleased with the work and service provided. Thank you to all.

Arlene J

BC - 540 John St, Victoria - 6/8/12

My sister took her borrowed RV into the Boyd location on john street. the RV had a scratch down the side that required buffing out. in a short time the staff had the scratch buffed out AT NO CHARGE. Thank you to the john street location for taking care of my sister's scratch. I highly recommend this Boyd location for the professional service with quality results.

brent l

BC - 1111 - 73rd Ave, Vancouver - 6/8/12

BECAUSE OF ALL THE CRAZY DRIVERS ON THE ROAD I HAVE FOUND MYSELF AT THE West 73rd Avenue REPAIR SHOP A FEW TIMES IN THE LAST SEVERAL YEARS. I HAVE NEVER HAD AYTHING LESS THAN POLITE, HELPFUL, CARING, ENTHUSIASTIC, FRIENDLY AND SINCERE EMPLOYEES LOOK AFTER ME.....AND MY CAR. BOTH OF US ARE VERY HAPPY!!! I RECOMMEND BOYD AUTO BODY AT EVERY OPPORTUNITY AND WILL CONTINUE TO DO SO. THANK YOU TO EVERYONE WHO WORKS AT THIS LOCATION. I DON'T REALLY WANT TO COME BACK BUT IF I NEED TO, I WILL!!!!! WITH BEST WISHES FROM MARTHA LOU HENLEY

MARTHA LOU H

BC - 12211 Bridgeport Rd, Richmond - 6/8/12

The entire team at Boyd provided great service, and I want to give a special thanks to Rishi- I arrived to pick up my car close to closing, and when I was about to drive the courtesy car back, which would have taken me at least half an hour in traffic (taking into account the paperwork at enterprise and return trip), he offered to simply have the car taken care of for me the next business business day and let me get on my way! It's service like this that makes you stand out, and I've already recommended the shop to a colleague who needs repairs.

Phil M

AB - 3807 Edmonton Trail, Calgary - 6/8/12

"My Feedback is actually in response to a warranty repair that was conducted June 4 - 7. Approximately 2 and a half years ago, I had my Mazda 3 repaired at Boyd through my insurance. 2 years later I noticed that the paint had started to flake off of the front of the car where the majority of the repair had taken place. I brought my vehicle to the same Boyd I had gotten it repaired to see if it was covered by the warranty. I have had many experiences in the past with warranties having "fine print" or time limits on them. So when I came in, I was ready for a fight. The exact opposite happened. I was greeted by the Manager, Jim Audette, and he proceeded to take a look at my vehicle in a very timely manner. (less than a 2 minute wait) And I understand that it was a very busy time for them which makes it even more impressive. ... Immediately upon inspection he replied that the flaking was absolutely not supposed to happen and that it was covered under the lifetime warranty. It was a great relief to me as I wasn't in a position to drop money on the repair. I spoke with him also about the fact that I work in aviation and am on call a lot and would require a rental. Jim assured me that this would be no problem. We proceeded with booking and I was told it would take about month to get the car in. This was understandable being how busy they were. Also, I understood that this way it would eliminate how long the car was away from me. A month later I took the car in and was literally picked up by enterprise in 3 minutes and brought over to their facility. From the time I dropped the car off to when I was in the rental headed to work, I bet less than 25 minutes had gone by. A big Kudos! The repair took exactly as long as anticipated and when I received my car back, it looked fantastic. They cleaned the inside and outside and had it sparkling. What I would like to point out is that this repair was done on warranty and they were receiving no additional money. They went the extra mile to make the process seamless and I was extremely pleased with the service of all of the staff there. This could have been a bad experience being that the original repair didn't go as planned but in the end, I will definitely will be coming back if I need anything done to my vehicles in the future. Thank you for all your professionalism, RIck" read more

Rick G

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