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Alberta Feedback

 

AB - 35 Riel Dr, St Albert - 10/31/13

Wow, what a friendly and helpful group of employees at your shop in St. Albert. I was in yesterday with my Genesis and its scraped bumper and was blown away by their empathy and service. I will definitely tell my friends and colleagues about your business! Katie Boyd

Katie B

AB - 3807 Edmonton Trail, Calgary - 10/28/13

This is my first experience with Boyd --- 1st class all the way! All of my concerns and questions were dealt with in a professional manner. The personnel at this location are top-rate. I would not hesitate to award them 10 out of 10. Special mention to Linda Laurie [office manager] and also to Mark Pekala [estimator]. A pleasant surprise was that my repaired vehicle was washed and detailed!!!

GORDON M

AB - 3807 Edmonton Trail, Calgary - 10/23/13

Good morning I am just emailing on behalf of my mom Carroll Sydenham And we would like to thank you guys for fixing our car, we greatly appreciated it so much For everything you guys have done to get it done for us.

Carol S

AB - 3520 - 32 St, Calgary - 10/17/13

We had a dent taken out of the back of our truck and they did an excellent job of repair and painting.We were pleased with the work that they had done.

Art S

AB - 3807 Edmonton Trail, Calgary - 10/3/13

I sure appreciated your excellent help with that darn edge of stripping along my vehicle window yesterday, that was very kind of you and definitely most appreciated! Little things like that mean a lot. I'll dig out the paperwork and will send it along. Have a great day!

Jacki M

AB - 7668 - 49 Ave, Red Deer - 9/30/13

Wanted to say thanks, not just for the form but for even taking the time out of your busy day to explain and help a complete stranger out with no real benefit for you. I hope your company realizes what an asset you are to them! Once again your kindness was appreciated. Have a great weekend!

April L

AB - 17511 - 103rd Ave, Edmonton - 9/27/13

They were so great! They got my car in right away and were able to get me fixed up the same day! I really felt like they cared and that they went the extra mile for me. They have definitely earned my repeat business.

Leah L

AB - 3807 Edmonton Trail, Calgary - 9/26/13

Thank you very much for the excellent job you did on my car!! Your staff was courteous, friendly and efficient and the quality of the work was outstanding. I will certainly recommend your good service!!

Neil W

AB - 11450 - 29th St, Calgary - 9/24/13

Great service from start to finish. Repairs look great, I would highly recommend to anyone looking for collision repairs.

kelly b

AB - 3520 - 32 St, Calgary - 9/21/13

This was our 2nd time using Boyd in a short period of time. The staff was extremely friendly and we appreciated the weekly updates. They were able to answer any questions we had. I would recommend Boyd to my family in friends. We had a much better experience with you then other autobody companies that we have dealt with in the past.

Peter d

AB - 3520 - 32 St, Calgary - 9/20/13

The service was very professional and friendly, really nice staff. Promised phone calls regarding status of vehicle were actually followed though with. My vehicel was done when they said it would be and I was very happy with how it looked. thank you so much for detailing the entire vehicle, what a nice bonus! Customer service is so important, you guys did that very well. I hope not to have to be back but if I did, I would certainly come back to this location.

Sandra S

AB - 113 Cree Rd, Sherwood Park - 9/19/13

We were very impressed with the service and excellent repair on my car. Boyd arranged for our rental vehicle and we were picked up right at their door. Boyd did all the work with our insurance company and did all the necessary arrangements. It made having our car repaired a painless experience after the trauma of a collision. We will highly recommend Boyd Auto and Glass to our friends and relatives. Hopefully we will not need their services again but if we do, there is no question that we will choose this company for the repairs. Thanks to all who worked on our car.

Irene S

AB - 17511 - 103rd Ave, Edmonton - 9/18/13

Have taken my Dodge Nitro in for repairs after setting up an appointment over the phone. The customer service was great in dealing with the paper-work, the car-rental company ( Boyd took care of that too, in collaboration with my insurance company), the initial inspection of the car and the final inspection after the repairs. The manager, Deanna Sullivan has gone the extra mile on ordering a small plastic part that did not fit back on the rear wipper blade after the repairs and personally put it on when I went back to pick it up. There were no misunderstandings, no extra calls, no wasted time...everything was done with professionalism and with a great attitude. The car was cleaned inside out and spotless when I went to pick it up after the repairs. The color match was as good as it gets, and the the allignment of the rear door was ... perfect. Well done Boyd Autobody ! read more

Ion A

AB - 3807 Edmonton Trail, Calgary - 9/17/13

Great customer service and vehicle repair/service. Everything was outlined/explained with completion expedited! Would certainly return if necessary and recommend Boyd Autobody & Glass.

Russell F

AB - 35 Riel Dr, St Albert - 9/16/13

took my truck there 12 times never fixed right the managr steve is a complete liar. So if you enjoy liars take your services there Once caught in a bull faced lie he then threatens to call police and have me removed for the property!!! "" REAL NICE COMPANY!!!!!!!!!"" work was never completed right ..

lori g

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