British Columbia Feedback

BC - 12211 Bridgeport Rd, Richmond - 1/27/16

The entire team at the Richmond Bridgeport location was very professional and went above and beyond to get my truck repaired on time. Rishi and the service team were excellent to deal with from the initial phone call to when I picked my truck up.....thank you!

Mike S

BC - 30860 Peardonville Rd, Abbotsford - 1/27/16

My wife was involved in an accident, where fortunately, the only damage to our vehicle was damage to the side mirror. It was a minor item, however I took it to the Abbotsford branch, where they promptly dealt with it. Outstanding service and attitude on the part of Neil C! This is the reason we keep coming back to this shop.

Brent J

BC - 2663 Sooke Rd, Langford - 1/26/16

Quick, professional and superb service. Wendy, Jamie and Chris have to be the friendliest service industry professionals I have had the pleasure to deal with. Wendy explained down to dotting the I 's and crossing the t's everything associated with my needed repair. Estimate by Jamie explained in full and done with efficiency. Courtesy car particulars explained in full by Chris and all questions I had answered in a most friendly and professional way. Would not ever hesitate to recommend Boyd Auto Body & Glass on Sooke Road Road in Victoria, B.C. to anyone. Thank you Wendy, Jamie and Chris.

Patricia L

BC - 2663 Sooke Rd, Langford - 1/26/16

I have to say that the service and advice that I received from Wendy and Jamie were superb. I had a little trouble with my insurance carrier which was handled very professionally by Wendy. They had refused me the use of a rental car on my claim so Wendy had one provided to me for the day. Incredible!!! My vehicle was ready at the stated time and was Detailed inside and out, Fabulous Service all around. Thank You All So Much

Darlene B

BC - 2663 Sooke Rd, Langford - 1/25/16

Thanks Wendy for making the the day painless. Had a windshield replaced - a loaner provided and when I came back my car was washed, detailed and waiting. Excellent service. Thank you

Norm

BC - 2663 Sooke Rd, Langford - 1/25/16

My experience with Boyd Autobody was great. I brought my car in on Tuesday(Jan 19) & I picked it up on Friday (Jan 22) The damage caused by the deer was completely repaired . All of the staff from Wendy in the office to Chris in the shop that I dealt with were very polite & professional. Very happy & would recommend them business anytime.

Judy W

BC - 12211 Bridgeport Rd, Richmond - 1/25/16

My girlfriend and I have never gotten our car broken into before, and were unsure where to take our car for the necessary repairs since the repairs were beyond just the glass. We heard great things about Boyd and decided to take it there, and it was the best thing we could have done for our car. The staff were incredibly friendly, helpful and fully accommodated to us even though they had quite the heavy workload. One of their estimators, Steven M. immediately greeted us and made us feel extremely welcome right off the bat, he gave us a nice and honest estimate and was very knowledgeable, he explained everything to us thoroughly in detail and made us feel comfortable through out what wasn't such a stressful situation after all. Paulo, the general manager was very friendly and we appreciated his honesty and his general knowledge, it made us ... feel confident and comfortable with our choice to have Boyd service our vehicle. The service we received from every single staff member was world class and upon receiving the keys to our vehicle back we were absolutely amazed by the job that was done to our car, you can really tell the staff do genuinely care for their customers. We love and cherish our car more than anything and it felt like the staff at Boyd cared and treated it like their own with how much work they put into it, we couldn't be more pleased. Lastly, we were Steven's first official claim customers and we couldn't have been any happier with the way he took care of us, he was absolute pleasure to deal with and he did a marvellous job, he even added a personal touch to the repairs of our car and it was very much appreciated. Thank you so much to Steven and every single staff member there, our experience was fantastic and we will recommend this location to anyone who needs any sort of service, and be clients for life. Thanks guys! read more

Julian M

BC - 2663 Sooke Rd, Langford - 1/24/16

I was very pleased with the service from Boyd in Langford. Got my car in quickly and had a courtesy car while my car was in the shop. They returned my car with complete detailing on the inside and washed too! Wonderful service. Thank you.

Sharon J

BC - 12211 Bridgeport Rd, Richmond - 1/24/16

I came in to get an estimate on fixing a crack in my windshield. The assistant manager, Joseph Lin, told me that they'd take a look at it, and if I wasn't satisfied with the fix then they wouldn't charge me. In the end I was happy with what they did for me, and he didn't charge me anyway. I really appreciate the service I was given that day! Will definitely recommend!

Anthony

BC - 12211 Bridgeport Rd, Richmond - 1/23/16

Richmond Boyd Autobody did a great job repairing the damage to my 2015 Honda Accord Sport. You cannot tell that there had been any damage to the area that was fixed. I appreciated the phone call updates on the progress of the car's repair.

Winston S

BC - 22715 Dewdney Trunk Rd, Maple Ridge - 1/23/16

Thanks to Darcy for the friendly service and keeping me up to date with timelines . And to the rest of the staff for getting my car back on the road.

Carol S

BC - 30860 Peardonville Rd, Abbotsford - 1/22/16

Super friendly, very efficient and right on time!! Great Job!

Derrik M

BC - 2663 Sooke Rd, Langford - 1/22/16

We are very grateful for the staff taking our car without an appointment and doing an amazing job in a timely manner. Excellent customer service and a job that exceeded our expectation. Thank you

Sonja B

BC - 1111 - 73rd Ave, Vancouver - 1/22/16

Whenever I have autobody or glass repairs needed, I go to see Rose. Her knowledge and upbeat demeanor makes light of my horrible luck. I even referred my parents to her.

Derek L

BC - 1111 - 73rd Ave, Vancouver - 1/20/16

Great personnel and good response to questions.

Richard H