British Columbia Feedback

BC - 12211 Bridgeport Rd, Richmond - 1/25/16

My girlfriend and I have never gotten our car broken into before, and were unsure where to take our car for the necessary repairs since the repairs were beyond just the glass. We heard great things about Boyd and decided to take it there, and it was the best thing we could have done for our car. The staff were incredibly friendly, helpful and fully accommodated to us even though they had quite the heavy workload. One of their estimators, Steven M. immediately greeted us and made us feel extremely welcome right off the bat, he gave us a nice and honest estimate and was very knowledgeable, he explained everything to us thoroughly in detail and made us feel comfortable through out what wasn't such a stressful situation after all. Paulo, the general manager was very friendly and we appreciated his honesty and his general knowledge, it made us ... feel confident and comfortable with our choice to have Boyd service our vehicle. The service we received from every single staff member was world class and upon receiving the keys to our vehicle back we were absolutely amazed by the job that was done to our car, you can really tell the staff do genuinely care for their customers. We love and cherish our car more than anything and it felt like the staff at Boyd cared and treated it like their own with how much work they put into it, we couldn't be more pleased. Lastly, we were Steven's first official claim customers and we couldn't have been any happier with the way he took care of us, he was absolute pleasure to deal with and he did a marvellous job, he even added a personal touch to the repairs of our car and it was very much appreciated. Thank you so much to Steven and every single staff member there, our experience was fantastic and we will recommend this location to anyone who needs any sort of service, and be clients for life. Thanks guys! read more

Julian M

BC - 2663 Sooke Rd, Langford - 1/24/16

I was very pleased with the service from Boyd in Langford. Got my car in quickly and had a courtesy car while my car was in the shop. They returned my car with complete detailing on the inside and washed too! Wonderful service. Thank you.

Sharon J

BC - 12211 Bridgeport Rd, Richmond - 1/24/16

I came in to get an estimate on fixing a crack in my windshield. The assistant manager, Joseph Lin, told me that they'd take a look at it, and if I wasn't satisfied with the fix then they wouldn't charge me. In the end I was happy with what they did for me, and he didn't charge me anyway. I really appreciate the service I was given that day! Will definitely recommend!

Anthony

BC - 12211 Bridgeport Rd, Richmond - 1/23/16

Richmond Boyd Autobody did a great job repairing the damage to my 2015 Honda Accord Sport. You cannot tell that there had been any damage to the area that was fixed. I appreciated the phone call updates on the progress of the car's repair.

Winston S

BC - 22715 Dewdney Trunk Rd, Maple Ridge - 1/23/16

Thanks to Darcy for the friendly service and keeping me up to date with timelines . And to the rest of the staff for getting my car back on the road.

Carol S

BC - 30860 Peardonville Rd, Abbotsford - 1/22/16

Super friendly, very efficient and right on time!! Great Job!

Derrik M

BC - 2663 Sooke Rd, Langford - 1/22/16

We are very grateful for the staff taking our car without an appointment and doing an amazing job in a timely manner. Excellent customer service and a job that exceeded our expectation. Thank you

Sonja B

BC - 1111 - 73rd Ave, Vancouver - 1/22/16

Whenever I have autobody or glass repairs needed, I go to see Rose. Her knowledge and upbeat demeanor makes light of my horrible luck. I even referred my parents to her.

Derek L

BC - 1111 - 73rd Ave, Vancouver - 1/20/16

Great personnel and good response to questions.

Richard H

BC - 540 John St, Victoria - 1/20/16

Jon was great to deal with, and offered a fair quote(quoted 2 other shops also) for the autobody repair. Price came in at what was quoted and even was done a day earlier then had planned. Repair looks great! I would suggest using them.

Riley H

BC - 1111 - 73rd Ave, Vancouver - 1/20/16

Extremely happy with the service I received from Robin and everyone I dealt with at Boyd. It's never much fun having to deal with a smashed car window, but their incredible customer service and quick turn around on the work made it a very pleasant experience. They were great about explaining to me the work being done, and dealing with the insurance end of things. Certainly exceeded my expectations and I would happily return here in the future if I have any other glass or autobody needs. Cheers,

Chris R

BC - 2663 Sooke Rd, Langford - 1/19/16

Great service! Everthing went extremely well. Got to use a loaner car and my truck was detailed after. ?

Garret S

BC - 2663 Sooke Rd, Langford - 1/19/16

I received excellent service at this location. My car was back with me within two days and I had the use of a brand new courtesy car for the duration. Thanks to Wendy, Chris and Jamie for their help.

Elizabeth W

BC - 30860 Peardonville Rd, Abbotsford - 1/18/16

Neil went above and beyond making me feel safe and cared for after an accident. He kept in contact before and during the car quote and body work as well as helped me with a rental car. Thank you Boyd autobody!

Kristi

BC - 12211 Bridgeport Rd, Richmond - 1/18/16

Excellent Service! If ever needed I'll be using you again.

Courtland R