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Read What Our Customers Are Saying!


 

BC - 1111 - 73rd Ave, Vancouver - 11/15/12

First class service and workmanship by Robin Sonni and his able team. Thank -you.

george t

BC - 12211 Bridgeport Rd, Richmond - 11/14/12

Hello, Just wanted let you know about a great experience I’ve had at Richmond Boyd body shop.Upon entering the store I was greeted by one of the manger Rish (I think that’s how you spell his name), he helped me also gave some good suggestions. Later on when I picked up the car I was approached by Rish again, and this is where I could see true dedication to car repair and customer service, he took the time to explain how the work was done and also add on super shiny car wash. A Big Thank to his great customer service. OUTSTANDING !!

Tony L

BC - 12211 Bridgeport Rd, Richmond - 11/14/12

I was very pleased by the service I recieved at your body shop. I was referred to your location by a friend due to exceptional customer service. The gentleman I dealt with was kind and pleasant, Rishi Bakshi. I brought my husbands work truck in for a simple windshield repair and was surprised when I picked up the vehicle. Not only was the windshield fixed but the truck looked like a brand new vehicle. It was cleaned inside and out! I was very very impressed. The truck was in pretty bad shape and I appreciated that he went up and beyond by detailing the vehicle when it was only in for a windshield change. I will highly recommend this location to all my friends and family. Thank you.

Rose F

BC - 540 John St, Victoria - 11/14/12

Just wanted to say THANK YOU to all the staff for the highly professional service I received. A special thank you to Michelle who went the extra mile to arrange alternate car arrangements that allowed for me to drop off the rental at the airport and pick it up on the way back (making a family trip that much easier to coordinate). Also, it was SOOO nice to have a spotless clean (inside/out) vehicle back (especially since it wasn't that way when I dropped it off - thanks to kids/soccer/life!). Highly recommend anyone to see this location. Thanks again to all who were involved.

Kim C

MB - 730 Nairn Ave, Winnipeg - 11/9/12

I was referred to your shop for assistance in applying adhesive to my back window weather stripping. Your front desk person (Matthew) was courteous and professional. Your shop tech took care of this matter within minutes & had me on my way in no time. You have at least 2 top notch employees. I would not hesitate to return to your shop should I ever have need to.

Dianne D

MB - 84 Scurfield Blvd, Winnipeg - 11/9/12

I went to the Boyd Autobody location on Scurfield to get an estimate to have my Outlander repaired. I had been involved in a 5 car collision, where I slightly hit the vehicle in front of me. I thought that I have just bent my license plate and didn't realize until later that my hood had popped up near the latch. The customer service that I received upon arrival, from both Kathryn at reception and Jeff the estimator, was excellent. My vehicle was looked at almost immediately, I was offered a drink, there was a comfortable place to wait and I had an apology because I had to wait so long - 10 minutes! Jeff checked out my vehicle and showed my where the problems were in both the front grill and latch. He informed me that he didn't think that I needed to get any repair work done at this time. While he was doing the estimate he fixed the ... problem with the latch. While it is not in exactly the same shape as it was before the collision I don't think anyone will notice the difference. So, all this in ten minutes time and at NO CHARGE! I would not have known differently if they had chosen to do a repair for me that I didn't really need. Thanks Jeff and Boyd Autobody for giving me an excellent lesson in great customer service. I will be recommending your location and I will definitely go back again should I require your services. Heather G. read more

Heather G

BC - 12211 Bridgeport Rd, Richmond - 11/9/12

The quality of customer care and service from the people at Boyd Autobody & Glass was exceptional on every level. They went the extra mile in every aspect of their service and in performing the tasks at hand. They very capably did everything that they said they would and did it with a willingness and eagerness that is rare indeed. The operations manager, Rishi Bakshi, was incredibly helpful and also gave me future advice about proper care of my car. The entire staff was very kind and helpful.. I also remember the names of Matt and Samantha, who were a pleasure and shows the impression that they have left on me. They returned my car to me on time, entirely washed and polished and I have never been as satisfied from such service as yet. I have already referred 2 of my friends to Boyd Auotobody & Glass and will gladly do so again.

Maria B

BC - 12211 Bridgeport Rd, Richmond - 11/8/12

I would like to thank the Bridgeport Boyd Group for providing me with excellent customer service while my car was at their facility after a collision. Rishi Bakshi kept me well informed of the work that was being done to my vehichle and also provided me with continuous updated on the timelines. He also delivered my vehichle when it was ready to my home personally and went over all the work that was done to my car in detail so I fully understood all the items on the documentation that was provided. I will most definitely recommend Bridgeport Boyd to all my family and friends. Thank you Rishi Bakshi and the Boyd Group for doing a wonderful job on my car and the excellent customer service!!

Fariya Y

BC - 1111 - 73rd Ave, Vancouver - 11/8/12

Collision repair and windshield replacement on corporate truck: The repairs were completed on time (quicker than expected); staff was friendly and professional; and communication was excellent. Our corporate trucks see almost constant use and are difficult to replace with a rental. Having a quick turn-around with updates on the progress made my life a lot easier. Thanks to the Boyd staff for turning an unpleasant event into a satisfying experience.

Eric P

MB - 84 Scurfield Blvd, Winnipeg - 11/8/12

I came into the shop with a minor emergency, and Jeff and his staff where fantastic! Right from our interaction with Kathryn at the front desk to the delivery of the vehicle every was extremely friendly and accommodating. 10 plus points in the customer service department. Thanks again!

Gerry M

MB - 120 King Edward St E, Winnipeg - 11/8/12

Dear Anier, Just a note to say a sincere thank you for your professionism during out 98 Deville Saga. We finally got some professionalism from MPI and the matter ended favorably. Thank you again!

Bill & Shannon M

BC - 30860 Peardonville Rd, Abbotsford - 11/8/12

The Folks at Abbotsford Boyd Autobody & Glass were so helpful I wanted to make sure I let the company know, especially Larry. I went in yesterday after a hit and run on my car and they were knowledgable, kind, prompt - a great experience the whole way through. My 2 year old son even enjoy the coloring pagaes and toys that were available there for him to play with and keep him occupied during the repair.

Katrina B

MB - 1462 Regent Ave W, Winnipeg - 11/7/12

Thank you to you and your staff. My wife and myself were very impressed with extra work in cleaning the vehicle as well as installing the windshield.

Don L

BC - 540 John St, Victoria - 11/7/12

Thanks so much to the folks at Boyd for excellent service. I had my driver's side window repaired. They not only did a great job on the repair, they also looked into a couple of other issues I mentioned to them. And the service was great. It was wonderful to have the courtesy car and the staff stayed a couple of minutes late so I could return it at the end of my day. They made everything very easy for me and that is why I will use them again and recommend them to others.

Carolyn W

BC - 12211 Bridgeport Rd, Richmond - 11/7/12

Wow, what impressive service. Right from the first phone call, I was treated with such respect, The manager Rishi was ordering parts for my Fiat, while we were on the phone to get the process started. I was constantly assured and felt ease and weight from the situation instantly lifted from my shoulders. HANDS DOWN, THIS HAS BEEN THE BEST CUSTOMER SERVICE EXPERIANCE OF MY LIFE!!

kari p

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