Read What Our Customers Are Saying!
BC - 1111 - 73rd Ave, Vancouver - 10/29/12
This is feedback from a very satisfied customer on the body work that you did to my Ford Fusion. I was not only impressed with the work you did but the way my Fusion looked when I picked it up. I could not find anthing to say but WOW… I have not seen my car look so good in a long time. It looked Showroom clean! Thank you very much, your happy customer, Wilfred Wolfman
BC - 12211 Bridgeport Rd, Richmond - 10/27/12
Boyd Autobody and glass is the only car place I will now go! I worked directly with Rishi and he took care of all the details - everything from arranging a tow truck to pick up my car, to setting up a rental car for the time my car was being worked on, to finding me the best parts, best price, and quality service. He followed up with emails and calls to ensure the quality of the repair and keeping me informed on the work being done. He explained at length the damage to my car and what was necessary to make my car safe to drive. He eliminated all unnecessary costs and was a pleasure to work with. I have never received such quality service at an autobody shop and would recommend the Boyd on Bridgeport to everyone - in fact I grabbed a stack of Rishi's business cards to pass to my friends. Quality car repair at a good price is hard to find, ... read more
BC - 1111 - 73rd Ave, Vancouver - 10/26/12
Both my husband and myself were extremely pleased with the first class service provided by Boyd Autobody & Glass. Robin SONI initially indicated that the car would be ready on Thurs. or Fri. True to his word it was ready Thurs. We appreciate the fact that they washed and thoroughly cleaned the car--removed ALL the broken glass which was scattered throughout the interior. We would highly recommend BOYD to our family and friends. THANKS FOR A JOB SUPERBLY DONE!!!!! Patricia & Peter Stigings
BC - 1111 - 73rd Ave, Vancouver - 10/26/12
I was really impressed with the service I received from Boyd. What I appreciated most was the email updates I got on my car. I always knew what was going on and I was kept up to date on when the car would be ready for pick-up. I also really appreciated the offer to drop my car off at work when it was done. I have to say, my expectations were exceeded thanks to the exceptional service I received from them. If I am ever in need of glass or collision repairs again I will definitely use them. You can bet I will be telling friends and family about my exceptional experience.
MB - 730 Nairn Ave, Winnipeg - 10/26/12
I had a small chip in my front window, so I walked inot the above location with no appointment. Cmaeron Stewart met with me, looked at my chip and had a service claim started while my vehicle was taken to the back to be worked on. During this time it was discovered that I would not be covered because of my deductable. Cameron explained the advantages of having the $200.00 as opposed to the $500.00. He then promptly let me know that the service would be complimentary this time. I was shocked and very appreciative. I have not had customer service like this in years. I will most certainly take all by business back to them, and will take every opportunity to recommend them to my friends and family. Thank you Cam and the Boyd team at Narin Ave!!!!
MB - 15 Marion St, Winnipeg - 10/25/12
I was greatly impressed by the office staff ( Cherryl) very friendly and knowledgeable. Window was replaced quickly and the car was also washed and floors cleaned. Would recommend this location to my friends Thanks again for a job well done.
BC - 12211 Bridgeport Rd, Richmond - 10/25/12
Rishi, your manager at the Richmond location, was most helpful and did his absolute best to insure we were satisfied with the repairs done to our Rav4. He did more than we asked and kept us informed along the way. Our car was ready before promised. He and his team exceeded our expectations. Well done! Our Rav4 looks like new.
BC - 12211 Bridgeport Rd, Richmond - 10/25/12
Over the last year, I have had numerous repairs done to my fleet trucks, at this location, each time the service was exceptional. From body work to glass repairs, the team at Boyd's have been super helpful dealing with my needs and time restraints. I would recommend this location to anyone in the lower-mainland. Thanks!
BC - 12211 Bridgeport Rd, Richmond - 10/23/12
Overall Excellent service and experience. Been handled by MATT BROOKS which did very well in explaining the process and providing accurate timeline Repair was done professionally and the results are as new Roy
MB - 951 Henderson Hwy, Winnipeg - 10/23/12
Just wanted to pass on a great Boyd moment for me. A customer Stella Cummings, gave me a huge hug and told me how much she appreciated everything I did for her. She originally came in with her claims and wasn't sure how the whole process worked. She had 3rd party insurance as well but no info with her. MPI told her she had to pay her deductible, and when I called mpi they said the same. I had to call around to different brokers to try and find her policy info and at first she was very frazzled but after I called around and figured out everything for her she said I put her at ease. She received a few calls and was always excited to hear from me and would tell me how great I was at helping her through this process. We were able to finish her vehicle early and the guys even covered up some additional little knicks that were not part of the ... read more
BC - 12211 Bridgeport Rd, Richmond - 10/22/12
It's been a week since I've had my car repaired at Boyd Richmond and so far I am pleased with the quality of work. I had originally choosen Boyd over other shops due to such great reviews of customer service and I'm glad to say I experienced it first hand! When I originally went to pick up my car I noticed that an interior trim piece was not properly installed. Rishi and Matt were extremely apologetic and made sure that this issue was resolved asap. Despite this minor bump, I am quite pleased at how professional and sincere they were about my situation. I have no hesitation visiting Boyd Richmond in the future for my automotive needs.
BC - 1111 - 73rd Ave, Vancouver - 10/22/12
All I can say to describe your Staff is AMAZING!!!!!!!!!!!!!!!!!!!!! In every way possible. Your West 73rd location is the best location to conduct business. Thank you guys for your help.
AB - 3520 - 32 St, Calgary - 10/21/12
I droped my car off Oct. 12, 2012 to have hail and driver rocker panel replaced, Car was ready for pick up Oct. 19, 2012. Parts were broken when being removed, there was more damage to car after repairs were fixed.
BC - 12211 Bridgeport Rd, Richmond - 10/20/12
"I unfortunately am writing for the 2nd time within the past month regarding some body work that I needed done for two different vehicles! The good news is that both were tremendous experiences from the Boyd autobody shop in Richmond. In September, I brought my father's car in to get fixed and I have already provided feedback on that experience. Most recently, my own car was damaged in an accident and I once again brought it back to Boyd Autobody due to the excellent customer service they provided the first time around. I had my accident on Wednesday, Oct. 10th at 12:10pm. I called ICBC at around 1pm to report it and subsequently called Boyd at around 1:30pm. Samatha answered the phone and was pleasant as usual. I told her my situation and wanted to know if I could bring the car in right away. However, I also needed a "courtesy ... read more
BC - 1111 - 73rd Ave, Vancouver - 10/19/12
Robin was very helpful and polished a few other scratches out of my car as well as doing a great job on repairing the bumper of my vehicle. He was friendly, professional and efficient. I was very happy with my experience at Boyd's.
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