Read What Our Customers Are Saying!

BC - 1111 - 73rd Ave, Vancouver - 10/22/12

All I can say to describe your Staff is AMAZING!!!!!!!!!!!!!!!!!!!!! In every way possible. Your West 73rd location is the best location to conduct business. Thank you guys for your help.

Susie B

AB - 3520 - 32 St, Calgary - 10/21/12

I droped my car off Oct. 12, 2012 to have hail and driver rocker panel replaced, Car was ready for pick up Oct. 19, 2012. Parts were broken when being removed, there was more damage to car after repairs were fixed.

Don F

BC - 12211 Bridgeport Rd, Richmond - 10/20/12

"I unfortunately am writing for the 2nd time within the past month regarding some body work that I needed done for two different vehicles! The good news is that both were tremendous experiences from the Boyd autobody shop in Richmond. In September, I brought my father's car in to get fixed and I have already provided feedback on that experience. Most recently, my own car was damaged in an accident and I once again brought it back to Boyd Autobody due to the excellent customer service they provided the first time around. I had my accident on Wednesday, Oct. 10th at 12:10pm. I called ICBC at around 1pm to report it and subsequently called Boyd at around 1:30pm. Samatha answered the phone and was pleasant as usual. I told her my situation and wanted to know if I could bring the car in right away. However, I also needed a "courtesy ... car" to drive around in and needed to be back in Vancouver for a 4pm meeting. Samatha was going to arrange a car from Enterprise however was concerned that there might be a delay in getting the Enterprise driver over to Boyd in a timely manner. As a result, she drove me from the Boyd shop over to Enterprise and had pre-arranged everything so that I had the car in about 5 minutes! I was able to make my 4pm meeting with time to spare! In addition, I had some bad scratches and markings on my rear passenger wheel that were not a result of the accident. I mentioned this to Rishi and he was able to have the wheel replaced at a very low discounted price. As usual, the car looked great when I picked it up -- they really do a great job with the detailing! Rishi provided me with regular updates as to the status of the repairs which I really appreciated. Although the car would have been available a day earlier, Rishi had some concerns with certain parts of the paint job and therefore had it redone or touched up before I picked it up. I've received nothing but tremendous service from the Richmond Boyd Autobody shop and will be recommending them to any friends/family that require work to be done. thanks again for turning bad experiences (car accidents) into "better" experiences! David" read more

David Y

BC - 1111 - 73rd Ave, Vancouver - 10/19/12

Robin was very helpful and polished a few other scratches out of my car as well as doing a great job on repairing the bumper of my vehicle. He was friendly, professional and efficient. I was very happy with my experience at Boyd's.

Lorenda B

MB - 20 Lakewood Blvd, Winnipeg - 10/19/12

Matt did a fabulous job of working with Autopac to get additional repairs approved and getting my Lexus into Wpg for repair. The vehicle looks just like new. Danny was friendly, courteous and prompt, he had the paperwork ready to go before I walked into the door. I am totally pleased with the work and the service and will continue to recommend Boyd Autobody to anyone who needs the service. Thanks Guys.

Doug B

AB - 3807 Edmonton Trail, Calgary - 10/18/12

Brent, thanks for showing out 2007 honda accord the love that it deserves by fixing those scratches out of the goodness of your heart. Much appreciated.

Kendra B

AB - 3807 Edmonton Trail, Calgary - 10/17/12

My car got damaged by hail, but previous to the hail damage there were a bunch of scratches along the passenger doors( we have no idea what happened) that were not included in the estimate as it was not caused by the hail, but Brent the painter took his time to fix them free of charge because they like to do things right and I was very pleased that they did this for me and greatly appreciated the extra work Brent did.

Kendra B

MB - 15 Marion St, Winnipeg - 10/12/12

Just wanted to let you know what great service your shop in Dominion Centre provided over the last couple of days I know most people just mention it when they get bad service but your people took great care of me. There was a little problem with my car after they replaced a window and the power steering wasn’t working. As it turned out it was only a fuse that may or may not have blown because of the repair work but your staff went out of their way to fix it even towing the car to another shop where they were better equipped to deal with it at no extra charge I know the woman who helped me out today was Cheryl but also was well looked after by Melissa and Rhonda (I think) yesterday

Kevin W

BC - 1111 - 73rd Ave, Vancouver - 10/11/12

Your shop was recommended to me by Granville & Avery (my mechanics) and they certainly did not steer me wrong. Rose Kumar did a fabulous job in looking after my car......the glass was replaced promptly.....Rose even went the extra mile to made sure that there was no glass whatever inside the car....washed it....when I came to pick it up it was like a brand new car again. Rose did a first class job at attending to my unfortunate mishap.....will certainly recommend your shop to my friends. Thanks again.

Louise I

BC - 12211 Bridgeport Rd, Richmond - 10/11/12

Excellent service by Rishi and his staff. Will definitely use Boyd again in the future, should the need arise.

Bill Y

BC - 12211 Bridgeport Rd, Richmond - 10/10/12

Just thought I would provide some feedback regarding my recent experience with Boyd Auto Group in Richmond. I found out about the Body Shop through Rishi (Operations Manager) through a mutual friend (our barber!). I brought my father's car into Boyd due to an accident. Right from the get-go, the experience was outstanding. I setup an appointment to see Rishi and I was an hour early but that wasn't a problem for them at all. They had arranged a car from Enterprise for me however it was a van which I really didn't want to drive. Since I had my own car back at my mother's house, I asked if they could just drive me back there. Not a problem. They had one of their staff, J.J. drive me back and we had a great conversation along the way. Rishi kept me informed all along the way as the car was getting fixed. He was very proactive as he would call ... me or email me with updates. When my car was ready, they offered to drive the car over to my house and do the paperwork there. I declined since I had some errands to run closeby to the Boyd shop. The driver (I forget his name) was very nice and once again enjoyed the conversation back to the shop. Met with Matt and Samatha who have always been very professional. Most importantly, the car looked great. Later that day, I received a call from Rishi just to ensure that everything went well. thanks Boyd Auto Group for a terrific experience! * bad news is that I just got into a car accident with my own vehicle today however the good news is that I will be bringing it back to Rishi and his team at the Richmond location! read more

David Y

BC - 12211 Bridgeport Rd, Richmond - 10/6/12

I brought my car to Boyd in Richmond seeking for a quote on some body work. I was greeted by Matt and Samantha(?) at the front desk, first impressions were good. I then spoke with Rishi B. and we had a look at my car. Rishi went through the steps and procedures on the work I was looking to get done. He was clear and honest. I also had Matt take a look at the chip in my windshield. Matt was able to fill the crack in no time! At the time, I was still unsure of which body shop to bring my car to. So I went around town looking for more quotes from other shops. In the end, I ended up bringing my car to Boyd. I had my body work done and they did a pretty darn good job matching the factory tri-coat paint. Might I even say better than the last body shop I brought my car to. Rishi and his crew were friendly and professional. They were very ... accommodating and willing to get you a ride to somewhere convenient. I would definitely consider Boyd in Richmond for future body work on my car. read more

Johnny T

BC - 30860 Peardonville Rd, Abbotsford - 10/6/12

AMAZING! The service was beyond reproach. The quality of the work was impeccable. I am a Quality Manager with a keen eye for attention to detail. I was unable to find even the slightest imperfection or flaw. There is no way you would ever know that my vehicle had been in an accident. Larry stayed late so that I could pick up my car. It was above and beyond what was expected. If there were stars available, they would receive top marks!

Wayde M

BC - 12211 Bridgeport Rd, Richmond - 10/5/12

My collision repair was done in Vancouver on 73rd Ave., not Richmond, but there's no option in this form for the 73rd ave. location. After being hit by a driver running a red light, I got to experience the horror of dealing with ICBC for the first time. They recommended writing my car off (which I couldn't afford to do) or if I opted to fix the damage, they recommended against using Boyd, because they charge a little more. After how I was treated by ICBC, I decided to go AGAINST their recommendation and use Boyd Autobody - and boy, am I glad I did! The customer service was excellent. Mandy was my first contact and she was wonderful about sourcing out parts and calling me back right away to get things started. Robin then oversaw the actual repairs. He kept in contact to let me know the progress and he even came in on his day off - a ... Saturday - to allow me to get my car back without having to wait for Monday! Their professionalism and overall helpfulness helped take the sting out of this whole accident experience. They did the repairs quickly AND came in under budget too! If I ever need work done again, I will definitely give Boyd Autobody on 73rd Ave. my business -- and I will also strongly recommend them to others. It was just so nice to experience such friendliness and fairness, especially after being shaken by my first accident. read more

Paula M

BC - 1111 - 73rd Ave, Vancouver - 10/5/12

After being hit by a driver running a red light, I got to experience the horror of dealing with ICBC for the first time. They recommended writing my car off (which I couldn't afford to do) or if I opted to fix the damage, they recommended against using Boyd, because they charge a little more. After how I was treated by ICBC, I decided to go AGAINST their recommendation and use Boyd Autobody - and boy, am I glad I did! The customer service was excellent. Mandy was my first contact and she was wonderful about sourcing out parts and calling me back right away to get things started. Robin then oversaw the actual repairs. He kept in close contact to let me know the progress and even came in on his day off - a Saturday - to allow me to get my car back without having to wait for Monday! Their professionalism and overall helpfulness helped take ... the sting out of this whole accident experience. They did the repairs quickly AND came in under budget too! The car looks new again. They exceeded all my expectations. If I ever need work done again, I will definitely give Boyd Autobody on 73rd Ave. my business -- and I will also strongly recommend them to others. It was just so nice to experience such friendliness and fairness, especially after being shaken by my first accident. read more

Paula M