Alberta Feedback
AB - 11450 - 29th St, Calgary - 6/4/14
Great Staff, Very Accommodating.
AB - 11450 - 29th St, Calgary - 5/27/14
Terrific, pleasant happy reception (Crystal I do believe greeted me)! I had a very small issue and rather than being "put off" or told "no we can't do this type of work" she took my concern to one of the technicians and he said he would look at it and if he could assist he would. I took in a very small chrome guard for exhaust pipe on my motorcycle for which I regretfully leaned my leg against while waiting at a train stop while it was raining-needless to say my rain gear melted to the now very hot chrome piece. I tried various methods to remove the burned in black fabric but could not remove it from the chrome. The technician took 10 minutes of his time and he removed the black rain gear remnants! My chrome guard looks brand new again and I can't thank him and Crystal enough! A very positive customer service ... read more
AB - 11450 - 29th St, Calgary - 5/27/14
Thank Boyd's "A" team for all your help. The service has been exceptional. Thank you especially to Jose for your hard work and care.
AB - 3807 Edmonton Trail, Calgary - 5/11/14
Excellent service and arrangement and friendly
AB - 3807 Edmonton Trail, Calgary - 5/9/14
Excellent service, very friendly and informative. I attended the Shop three time and I enjoyed the visit everytime
AB - 11450 - 29th St, Calgary - 5/6/14
The service was better than expected. I used the online service and was called the next day to setup an appointment. Crystal was great arranging transportation to and from work for me. My car was done on time with an upgraded windshield at no extra cost. My car was washed and cleaned on the inside, which I was not expecting. I would definitely recommend this location to friends and family. Thanks
AB - 7668 - 49 Ave, Red Deer - 4/29/14
Right from the beginning when I entered the building, I was pleasantly greeted by the office staff and then someone came out to estimate my vehicle. I was given clear direction what to do next. In the end, when I went to pick up my vehicle, same friendly greeting from office staff. The repair work was done within the promised time. My vehicle was like new on the outside and when I got in I couldn't believe how shiny and clean it was! Thankyou!!
AB - 3807 Edmonton Trail, Calgary - 4/17/14
everyone there was great service was done fast and all of my questions were answered. i loved the email updates :) i would totally come their again if i needed to have my vehical serviced. Thanks for make this streesfull process so much easier :)
AB - 11450 - 29th St, Calgary - 4/15/14
This is our Third time taking our Vehicle to Boyd Auto Body, we returned again because we had received exceptional service the first 2 times. However they have managed to exceed our expectations yet again !!! We cannot express our gratitude for the amount of dedication this team put forth for our repairs. I know they were constantly communicating with our difficult insurance company to ensure the very best result were achieved. They made great efforts to keep in contact with us, to ensure we were aware of all the step by step achievements that were made to get our vehicle repaired in this very very very lengthly process, All do to my Difficult insurance company! I can't thank them enough for their endurance in ensuring all the proper steps were taken to repair my vehicle back to 100 % or even better. I want to personal mention Kino, Randy ... read more
AB - 3520 - 32 St, Calgary - 4/15/14
Overall, a very good experience. Excellent service!!! Had a great experience In Boyd ,32 ST NE. They took care of me and I had my car back in no time...All cleaned up (inside and outside) and the repair was amazing. You can't even tell there was anything, it looks brand new. I would definitely come back here if this ever happens again... Thank you Alexander Joseph and the folks at Boyd's!
AB - 3520 - 32 St, Calgary - 4/12/14
I am impressed with the entire operation from reception to management. I was treated with respect and courtesy, which is not something I am used to when dealing with a repair issue. I was given repair options, which saved me a few hundred Dollars. I did not go through insurance and the front bumper of my Escalade needed a small repair, the dealer quoted me triple the cost for the work that Boyd did. So thank you Boyd, I will definitely recommend you to all my friends.
AB - 3520 - 32 St, Calgary - 4/12/14
Excellent, Excellent customer service from the time when I came in to have the car estimated for the damage, customer service right down to the fellows who fixed the car and to the fellow who walked me to the car to look at what had been fixed. I would certainly recommend this place to anyone that needs work done on their car. Kudos to all at Boyd's for great customer service and workmanship!
AB - 35 Riel Dr, St Albert - 4/3/14
Friendly staff and quality work and therepair was completed sooner than I expected. A+
AB - 3807 Edmonton Trail, Calgary - 3/31/14
looks great
AB - 3807 Edmonton Trail, Calgary - 3/31/14
Having your car fixed is not generally a positive experience. In my case, despite needing to have my car fixed as a result of a hit and run, I had a great experience with Boyd. The staff was friendly, and made the process easy. They called and emailed whenever they had alerts as to the status of my vehicle, and even pushed it through faster because of a cancellation. They did a great job on my car, and I will definitely be referring business to them. I was planning to write a thank you email to the team, but am happy to share it on here for more people to see.
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