British Columbia Feedback

BC - 12211 Bridgeport Rd, Richmond - 11/28/14

I am so happy that I got my mercedes benz back from Boyd yesterday. When I received my car, I am very happy that my car is polished. It looks like a new car again! I have to admire Samantha for the stellar customer service that she has provided to me while my car is at Boyd. From the first day that I got into a car accident, Samantha has been very helpful and caring to me. She arranged me for a courtesy car. Without her help, I would be in trouble to arrange a courtesy car myself. Her stellar services do not ended here, she kept me inform about the status of the repair; so that I know how long and how much work has been done on my car. She is patient, professional, caring and very clear on answering the questions that I have every time I contact her regards to the status of my car. When she mentioned to me that I will be getting my car ... back and my car will be polished, I am very surprised that Boyd provide that service to me as a client. I am very satisfied with Boyd's service for my car. I am glad that Samantha is there at Boyd as a customer service representative. She certainly kept me claim and informed for the period my car is being repair at Boyd. So Stellar! Thanks so much for her help and all the staffs that have involved in the process of the repairing of my car. Touch wood! If there is any damage on my car, I will insist to come back to Boyd for the stellar service again. Hope my feedback is not too long! Thank you! read more

Dixon W

BC - 12211 Bridgeport Rd, Richmond - 11/27/14

Took my car in to replace a crack windshield. Great service all the way through. Everything was hassle free and explained clearly. Samantha did a terrific job of taking care of my insurance claim and explaining the work. Best of all is that the staff is well aware of the customer's time and call me back with updates on claim process and what my options were. Very satisfy with the service and the workmanship on the replacement window was great as well.

BC - 30860 Peardonville Rd, Abbotsford - 11/27/14

Thanks to Neil C and his crew at the Abbotsford location the repair of my car was done quickly and efficiently. I will recommend this place to my friends and to others.

Lala H

BC - 30860 Peardonville Rd, Abbotsford - 11/26/14

There was a little fix to be done from some work from about two years ago. Done, looks good, friendly service.

Keith A

BC - 22715 Dewdney Trunk Rd, Maple Ridge - 11/26/14

Installed a mirror we brought in, no charge and no appointment needed! Very good friendly service, thanks so much!

Lini V

BC - 1321 - 3rd Ave, New Westminster - 11/25/14

I would like to personally THANK YOU for your Courtesy & service to my car. I will highly Recommend your Co to all My Friends..If ever I need Auto body or glass repairs or replacement. You will have my Business

Ron W

BC - 12211 Bridgeport Rd, Richmond - 11/25/14

Thank you Joseph for the awsone job you done!

Yan L

BC - 12211 Bridgeport Rd, Richmond - 11/24/14

Headlamps look great, nice job of washing van. Thank you.

Terry M

BC - 1111 - 73rd Ave, Vancouver - 11/22/14

Robin S. took such good care of me. I felt like he was family in the way that he understood my needs, made arrangements to get me a rental car, and worked within my schedule to make the repairs happen in a timely manner. He was always flexible, patient and understanding to my needs as his client. It was a wonderful experience and I would take my car back any day to have Robin take care of me and my vehicle.

Stephanie

BC - 22715 Dewdney Trunk Rd, Maple Ridge - 11/21/14

Excellent service, very happy with how it looks, thank you for doing the extra side moulding and touch up no charge!

SIMONE S

BC - 12211 Bridgeport Rd, Richmond - 11/21/14

I bought a Groupon for headlight restoration and carwash from Boyd Autobody and availed of the coupon in the Richmond location. The good customer service started from the moment Samantha answered the phone. She very kindly offered to throw in a complimently interior shampoo even though that was not included in the package. The reception area at Boyd's is very accomodating and welcoming with free coffee, magazines and TV. Most of the friendliness of the staff, Samantha, Joseph and the people who work there goes a long way in making a customer like me, who has never used Boyd before want to come back.

Karen F

BC - 22715 Dewdney Trunk Rd, Maple Ridge - 11/21/14

Shop took off licence plate and re-installed with new screws, no charge and very helpful, Thank you!

MARION M

BC - 30860 Peardonville Rd, Abbotsford - 11/21/14

fast and efficent. Friendly staff. Helped out with groupon confusion

Sharon A

BC - 22715 Dewdney Trunk Rd, Maple Ridge - 11/21/14

I was very happy with the work that was done - they went out of their way to fix my vehicle, including fixing a small problem with my locks.

Nicole H

BC - 1111 - 73rd Ave, Vancouver - 11/20/14

Quick competent service