British Columbia Feedback

BC - 540 John St, Victoria - 6/7/12

Communication was initiated by Mr. Jamie Walton, and maintained throughout the time our car was at your shop. Details were nade clear and all information was shared with us. Work was timely completed, and of excellent quality. ALL our experience was of the highest levels. Thank you Sharon Irwin

Sharon I

BC - 12211 Bridgeport Rd, Richmond - 6/5/12

I just wanted to say that Rishi and his staff took care of my wife's Mercedes C300 4matic when I just dropped in to show some minor scratches and paint on the back bumper. I just came in to see Rishi as he took care of my other cars so well in the past, but to my surprise, his people just spin brushed the scratches and paint off the bumper right away!!! You can bet that anybody I know will be sent to Boyd for their autobody repair needs! Thanks Rishi and Richmond Boyd Autobody!

Michael U

BC - 12211 Bridgeport Rd, Richmond - 6/5/12

I received exceptional service at boyd for a side view mirror that I needed installed. The person who helped me promptly was Rishi who also offered to install the mirror that I brought in at no charge. Additional, they cleaned my car. I will definately refer Boyd to my family and friends! Thanks for the great service.

Brennan S

BC - 12211 Bridgeport Rd, Richmond - 6/5/12

I took my 2006 Infiniti m45 to Boyd Autobody because a friend recommended it to me and told me to make sure to speak to Rishi Bakshi as he is the manager there. I went there and will deffinitely go back for any body repairs I require in the future. Rishi was great! He made sure to inform me about the process and made sure that my car was taken care of. I asked him to phone and me and provide me with any updates or changes and he called me promptly with updates. My car was fixed and looked brand new, there was no signs that it had been in an accident at all. He conducted himself in an extremely professional manner and I will deffinitely be recommending this shop to others because of his customer service skills

Paramveer G

BC - 12211 Bridgeport Rd, Richmond - 6/5/12

I visited the richmond location and I was helped by the manager ( richy). Great service, I have a rangerover that had some dings and scatches. I was expecting to be out of pocket but left pleasantly surprised with the scratches polished out and truck looking new after the wash. Thanks for the savings, I will defininately be back.

paul y

BC - 1111 - 73rd Ave, Vancouver - 6/4/12

I have been using Boyd autobody since my first fender bender in my Honda Civic in about 2004. they have always provided prompt, efficient, friendly service and with the recent ding on my Hyundai Elantra I continue to feel well taken care of by Dean Bros./Boyd. I moved to New Westminster 3 years ago and still return to Marpole for their service - even to fill the pit in my windshield. Good Work Team!

Sheila L

BC - 12211 Bridgeport Rd, Richmond - 6/1/12

Went to get my car detailed and the service guys gave me a reasonable price & did a fantastic job, very friendly staff!!!! My car was very clean and I was very satisfied with the customer service. I will definately pass the word onto my family and friends.

avi k

BC - 540 John St, Victoria - 6/1/12

"I have just had a great experience in your Victoria, B.C. shop. My wife and I had just got back from a road trip that cover most of the Alaska Hwy, top to bottom of B.C. and with a stop in Alaska. When we arrived home after 4,000 kms, we needed a little help. Glen, the manager, was my first contact, and he went above and beyond to make my experience good. He took the time to explain everything to me, including what a great job he had with this company. He was so enthusiastic, it rubbed off on me. After we had completed all the work, I asked him who he would recommend to "detail" my Lexus. He said that his crew would do such a great job that I would think it was professionally detailed,... and it was! The administrator at the front counter, Michelle, was also pleasant and professional. It wasn't too busy, so we had a little ... time to talk. At my advanced age, talking to a young attractive woman is always a treat. When there was business to be done though, she was on the job. I just wanted to say thank you for such a "service oriented" company. It made my day! Kent MacLeod" read more

Kent M

BC - 2663 Sooke Rd, Langford - 5/31/12

I am writing to tell you how pleased we were with our experience at the Boyd Autobody & Glass outlet in Langford BC (just outside of Victoria) in April. I had purchased a beautiful Mother of Pearl pendant in Tofino. My husband and I were sitting in our rental car on the way home and I held it up to show him how sparkly it was. It slipped out of my fingers and we heard it clunk on the console. No problem, we thought - the doors are closed so it has to be here. Well, it was a problem. We searched and poked around and moved the seat up, back, and forward. No luck. On our way back to Victoria from Sooke a few days later, I was still brooding about my loss. Who would be able to find it? I suggested an autobody shop, but my husband thought it would cost more than the pendant. We passed a Boyd Autobody shop and I convinced him to give it a ... try. We drove back and were greeted by the most friendly, helpful staff you could imagine. Within moments, the front seat of our car was unattached and flipped out of the way. There was the pendant, nestled in a small depression within a larger groove below the carpeted surface. I was so excited to see it again. Imagine our surprise when they refused to charge us for this service. So this is a BIG thank-you to your helpful staff - Jeremy, Wendy and Chris at the Langford location. They really made our day - in a good way! Sincerely, Doreen Phimister read more

Doreen P

BC - 12211 Bridgeport Rd, Richmond - 5/29/12

I came in to pick up my car from Rishi Bakshi. I had received excellent service from this gentleman. Boyd was going to close at 5pm and I had called to let Rishi know I was stuck in traffic 20 minutes before closing, he mentioned that he had to pick up someone at 515, but told me he'd arrange something so he could wait. He waited 30 minutes after closing. He was very helpful, polite, knowledgeable, explained everything that was done to my car. Best service I've received!

Balvinder D

BC - 1111 - 73rd Ave, Vancouver - 5/28/12

I found the staff at the Vancouver Branch very friendly, professional and extremely efficient. I was fortunate that Fred, who happens to be the manager, was on hand when I rolled in my dented Honda Civic. Obviously he leads by example because I found his staff to be very friendly too, in particular his receptionist, Mandy. And so I am not surprised by the exceptional workmanship on the fender and front grill of my Honda Civic. Needless to say, my experience at BOYD Vancouver was a positive one from the beginning to the end. I highly recommend their service!

linda m

BC - 540 John St, Victoria - 5/25/12

This is what customer service should be!! From the moment i walked through the door and was greeted by Michelle, who quickly looked up my claim info, to Glenn who assessed, took pictures and did the estimate in short order, back over to Michelle who got me into a courtesy car and back on the road in less than 30 minutes! To top it off the car was ready when they said!!! Would recommend to family and friends!

DARRELL P

BC - 12211 Bridgeport Rd, Richmond - 5/23/12

Rishi and his staff were very easy to deal with. they had my wife in and out without any problems. I've dealt with Rishi now on three different claims and have been very impressed with his professionalism. I will continue to use Rishi and his team at your Richmond location for future claims should they arise. Justin Powell

Justin P

BC - 30860 Peardonville Rd, Abbotsford - 5/22/12

We took our car into Boyd Auto body to get a repair estimate. There was minimal outward damage but I know that there can be dagage behind todays car bumpers that is unseen. Larry Mckenzie looked at the car and estabilised thet there was no hidden damage. He polished out the the visable damage and we were on our way. Before leaving I remembered that we had a couple of scuffs on the trunk from where I backed into our lawnmower. I asked if he could try buffing those out. He did it quickly and I offered to pay him. He refused payment as he said it ws no trouble. I appreciated the excellent customer service and the over and above help. I will pass this info on to family and friends! Thanks again Larry!

Ken N

BC - 1111 - 73rd Ave, Vancouver - 5/22/12

Thank you for the excellent service. I was in an accident that was no fault of my own and I just felt that Robin made things so easy for me. My car was ready (and cleaned) far more quickly than expected. I would highly recommend this company.

Tara C