British Columbia Feedback

BC - 1111 - 73rd Ave, Vancouver - 6/15/12

I brought my vehicle in for an oil/filter change yesterday and needed to have the front passenger-side door assessed for possible repair. I was informed that I might obtain an assessment from Boyd Autobody & glass nextdoor. Without any hesitation, Mr. Robin Soni -Operations Manager - came over to assess matters and upon completion of the servicing brought my car over to his shop for a closer look. The situtation was fixed forthwith and the vehicle washed - all without charge! All of which is to say that it is most gratifying to see that there are still a few companies who actually regard their customers as coming first.

Barrett B

BC - 12211 Bridgeport Rd, Richmond - 6/15/12

A special thank you to Jeff and the team at your Richmond location. I brought my car in for a small repair to the back bumper. Jeff was nice enough to touch up a rather large unsightly scratch on the left back fender, and have the technician remove a small dent from the front bumper at no extra charge to me. Keep up the good work.

RUOLI C

BC - 12211 Bridgeport Rd, Richmond - 6/14/12

Excellent service and friendly staff

Joanne L

BC - 30860 Peardonville Rd, Abbotsford - 6/14/12

I received exceptional service from Boyd Autobody. They were helpful. They were thorough and efficient. They organized a rental car for me. My new bumper looks amazing. My car was cleaned better then I could ever do. The staff went beyond normal customer satisfaction. I wish they also provided regular car maintenance because I would not hesitate to go to them. They provide wonderful pain free service.

Annie K

BC - 12211 Bridgeport Rd, Richmond - 6/13/12

Once again I came to Boyd and received excellent service. I believe the managers name is Rishi and he went over and explained all the changes that needed to be made to fix the damages on my truck. I was told that my truck would be ready for the Monday but they finished well before that and were able to give me the truck on the Friday before that Monday. I will be "wreck-ommending" Boyd Richmond to anyone that I know that needs repairs on their vehicles.

Robbie S

BC - 12211 Bridgeport Rd, Richmond - 6/13/12

We had some rock chips denting the hood/windshield of our car, and we decided to take it in to the Richmond Boyd earlier this week. We spoke with Rishi Bakshi, who was very helpful and not only fixed the rockchips free of charge, but even threw in a full car wash and cleaned the inside of the car too, also free. I was very impressed by the service and the cleaning staff were also very nice and thorough. This was a much better customer service experience than going to the dealership, and I will be sure to come by again. Thanks again.

Vinod B

BC - 12211 Bridgeport Rd, Richmond - 6/13/12

I have never used your company before for any servicing at all, and was recommened by the person at Family Insurance when placing my claim with them. She had given me a few names of places in my area, and since yours was so close to where I work, Vancouver Airport, I decided to use you. I was very pleased when I picked my car up today after work, the repairs look good, the service was great, the Enterprise car rental was very convenient, and quick and easy to use, and to top it all off my car had been vacummed and washed! What a nice surprise that was, I thank you for your consideration, I do admit I was a little concerned at first, due to the fact I hadnt been there before, but it was excellent. I will definately recommend you to my friends, in fact have already tonight, and you will be first on my list if I ever need that kind of car ... body work again...Thank You, Wendy Kennedy. read more

Wendy K

BC - 12211 Bridgeport Rd, Richmond - 6/13/12

Wonderful experience, friendly helpful staff and the work done looks amazing. Was surprised that my car was cleaner inside and out and I would definitely recommend this shop to all my friends who live in Richmond.

Kim J

BC - 1111 - 73rd Ave, Vancouver - 6/13/12

I went to the right auto repair shop because i had received the best care for my car and all the employees are very friendly and super great. Thumps up super satisfactory to Boyd especially to Fred Karimi.

Joeffrey C

BC - 1111 - 73rd Ave, Vancouver - 6/11/12

I have been here a couple times before to have repairs done on my car and the service has always been wonderful. My car has been fixed in good time and the customer service has been friendly and professional. Its a great team that works here and I'm glad that I live close by otherwise I may not have chosen this body shop.

Debbie C

BC - 30860 Peardonville Rd, Abbotsford - 6/11/12

I was very happy with the service. Great customer service. I was taken care of very quickly and was inform promptly when my car was ready. Thank you Boyd Autobody!

June M

BC - 1111 - 73rd Ave, Vancouver - 6/9/12

I had service done to repair hit and run damage on my bumper. My experience was most enjoyable at this location. The staff were very helpful and enthusiastic; they took pride in their work. My vehicle was returned to me in better condition then when I dropped my vehicle off (the inside was vaccumed and the exterior washed... X2 due a bird that decided to drop a duece on my vehicle just before pick up). The staff attended to all issues that I addressed and they went above and beyond to provide customer satisfaction. I will be using boyd again if I ever have to, specifically this location.

Krish C

BC - 1111 - 73rd Ave, Vancouver - 6/8/12

BECAUSE OF ALL THE CRAZY DRIVERS ON THE ROAD I HAVE FOUND MYSELF AT THE West 73rd Avenue REPAIR SHOP A FEW TIMES IN THE LAST SEVERAL YEARS. I HAVE NEVER HAD AYTHING LESS THAN POLITE, HELPFUL, CARING, ENTHUSIASTIC, FRIENDLY AND SINCERE EMPLOYEES LOOK AFTER ME.....AND MY CAR. BOTH OF US ARE VERY HAPPY!!! I RECOMMEND BOYD AUTO BODY AT EVERY OPPORTUNITY AND WILL CONTINUE TO DO SO. THANK YOU TO EVERYONE WHO WORKS AT THIS LOCATION. I DON'T REALLY WANT TO COME BACK BUT IF I NEED TO, I WILL!!!!! WITH BEST WISHES FROM MARTHA LOU HENLEY

MARTHA LOU H

BC - 540 John St, Victoria - 6/8/12

My sister took her borrowed RV into the Boyd location on john street. the RV had a scratch down the side that required buffing out. in a short time the staff had the scratch buffed out AT NO CHARGE. Thank you to the john street location for taking care of my sister's scratch. I highly recommend this Boyd location for the professional service with quality results.

brent l

BC - 12211 Bridgeport Rd, Richmond - 6/8/12

The entire team at Boyd provided great service, and I want to give a special thanks to Rishi- I arrived to pick up my car close to closing, and when I was about to drive the courtesy car back, which would have taken me at least half an hour in traffic (taking into account the paperwork at enterprise and return trip), he offered to simply have the car taken care of for me the next business business day and let me get on my way! It's service like this that makes you stand out, and I've already recommended the shop to a colleague who needs repairs.

Phil M