British Columbia Feedback

BC - 1111 - 73rd Ave, Vancouver - 7/7/11

"On July 6, 2011, I went to Boyd for an estimate on damage to my left front bumper. Fred Karimi examined the bumper and undercarriage and determined there was no damage but there was a visible black horizontal streak on the bumper. He took some \"wax cleaner??\" and entirely removed the mark. When I asked the fee involved, he replied \"none, it is a part of our service\". Best garage experience I have ever had. Many thanks!"

Arthur H

BC - 22715 Dewdney Trunk Rd, Maple Ridge - 6/30/11

The car looks great. The service was very good. I got it back when promised. The Courtesy car was good. Thanks for the good service.

Gwen D

BC - 540 John St, Victoria - 6/28/11

The only place to get your car repaired, I have used Boyd's on a few occasions and each time I find them fabulous. You can find very few places these days that even know what customer service is let alone actually give any and these guys know it well. I have always been treated royally. They have a very calming effect on you when you are in the trauma on an accident, you just know they are your friends and are working on your behalf. Way to go Boyd's I will pass you name on to anyone in need of your service but hope I won't need you again. Blessings and keep up the exceptional work

Catherine M

BC - 540 John St, Victoria - 6/26/11

Fantastic workmanship! Great, friendly staff, and a surprise - a spotless total polished detailing upon pick-up. I am fussy and it was a fantastic job all around. Thank you Glenn and your great Boyd team!

Debbie H

BC - 2663 Sooke Rd, Langford - 6/25/11

Very good service, highly professional. Would go there again any time I need.

Stefka D

BC - 1321 - 3rd Ave, New Westminster - 6/25/11

I called Boyd Autobody & Glass looking for advice for a new "star" on my windshield caused by a passing semi one morning. I spoke with "Alicia" who gave me advice and actually attended to it herself. She was very knowledgeable & I was happy to go to a business in my community. I have been telling colleagues and friends about the great service and will be going back to Boyd the next time we need glass or autobody attention. Thanks Alicia!!

Chris C

BC - 1111 - 73rd Ave, Vancouver - 6/22/11

Excellent progress reports and quality repairs!!! Thanks, I'll definitely come back if necessary!

Tess E

BC - 540 John St, Victoria - 6/20/11

I had my front bumper replaced at Boyd auto body in Victoria at John st. As always Michelle was awesome in getting things going for me when I arrived at Boyd for my repair. Michelle is a sweetheart who is friendly, polite, and efficient at reception. Obviously she is a very valuable asset to your company! After the awesome reception, Glen who is also amazing in his professional, friendly and knowledgeable manner took over helping me with my repair. He assessed the damage and provided me with the information on the cost of replacing my bumper. Glen has been exceptional in advising me with repairs to my vehicles over the past few years! Once Glen finished assessing the damage and arranging my repair he turned me over to Michelle who arranged a courtesy vehicle for me. The reason I return to Boyd when I require repairs to my vehicle is the ... awesome customer service experience at Boyd auto body in Victoria at John st. I will recommend Boyd to anybody that talks to me about auto body repairs. In fact I have had many strangers stop me to look at my car and ask questions about the year of my vehicle. They give me complements on the way my vehicle looks. Often I have conversations with people admiring my vehicle, answer their questions about the year, performance and any problems I might have had. During those conversations I always tell them that Boyd painted my after market scoops and repaired my bumper. I advise them to have Boyd do painting or repair if they ever need auto bodywork done on their cars. I will gladly recommend Boyd in Victoria to anyone asking me about repairs to their vehicles. I will certainly praise the staff at Boyd in Victoria during those recommendations! read more

Ray P

BC - 1321 - 3rd Ave, New Westminster - 6/16/11

"I phoned Boyd looking for a window replacement for my car as it had been broken into. I phoned a few different places because my car is an older model and I knew it would be challenging to find a replacement. I spoke with Alicia Malone from Boyd and she was amazing. I knew that my little window job was small potatoes for most big companies and a hassle, because of the challenge finding a window. Alicia made me feel that there was hope for my replacement, kept in constant communication and never made me feel as though my glass replacement was any less important than their other jobs. When it's so easy to phone numerous autobody establishments, customer service such as what I received is what makes the difference. I would choose Boyd now for any work moving forward I may need based on the experience I received. Keep up the great work, ... Alicia! I'm in hospitality and preach the importance of the "above and beyond" approach to customer service to my staff and understand the significance of it." read more

Tegan F

BC - 5726 Landmark Way, Langley - 6/14/11

Excellent service. Friendly staff.

Lisa V

BC - 540 John St, Victoria - 6/9/11

Friendly and helpful staff Job completed on time as promised and vehicle was cleaned inside and out Excellent workmanship on body repair Would not hesitate to recommend to others Another satisfied customer !!!!

Karl M

BC - 1321 - 3rd Ave, New Westminster - 6/9/11

Without exception everyone there that I came into contact with was extremely helpful and pleasant and they did a good job as and when promised. Well done!

Jacqueline H

BC - 1111 - 73rd Ave, Vancouver - 6/6/11

I have been into Boyd Autoglass a couple of times for collision repairs so when I clipped my front end on a pillar I went in for a estimate. Robin Soni looked after me and I have to say, I really appreciate his efforts and mostly, his honesty. He cleaned up the area on the front panel that I damaged and said that I needn't worry about rust. He also gave me an idea of how much it would cost and considering it was a minor scratch, he advised me not to bother fixing it. I respect his candor and appreciate the service. The employees in this autobody shop are kind, helpful and accommodating.

Susan O

BC - 540 John St, Victoria - 6/1/11

I brought my car in to Boyd to get an estimate, as someone had left orange paint and scratches across the back bumper, tail light and trunk of my black car, while it was parked. I came in on my lunch break and they looked at it right away. Glenn took pictures of my car and suggested that maybe they could buff out the paint and scratches, rather than having to put through an ICBC claim. My car was super dirty as I was not allowed to wash it until I had taken it for an estimate. They buffed off all the yucky orange paint and the scratches, including the 2 small ones on the fron of my car. Then they washed it and looked awesome! I was so impressed that that they fixed it without having to have my car repainmted and the inconvenience of an ICBC claim, all on my lunch break so I didn't have to take any time off work. They did a fantastic job ... and were really nice. I would definitely go there again and recommend them to my friends. read more

Enola M

BC - 1111 - 73rd Ave, Vancouver - 5/28/11

I used Boyd Autobody in Vancouver to replace the hood & rear bumper on my beloved 05 Ram 1500. I also had some fender flares to be installed and paint matched. The workmanship was exceptional. More importantly, I'm in the service industry as well so I can say that Rose & Robin were extremely knowledgeable and helpful throughout the process. I have recommended Boyd, this location specifically, to other people requiring paint, glass or repairs.

Trevor H