British Columbia Feedback
BC - 2663 Sooke Rd, Langford - 7/20/11
GREAT CREW!!!!! >From the moment I took our vehicle in for the estimate to the moment we got it back fully repaired, the team were informative and professional and explained fully each step in the process. They took care of the rental car details and had the van back to us on time and fully cleaned. Great work from the Front End Manager to the Estimators and everyone else involved in the process. Will recommend Boyd in a heart beat !!!!
BC - 1111 - 73rd Ave, Vancouver - 7/18/11
Sorry for the late response filling this out but I did want to thank Rose and her crew for the excellent work they did on my car. Professional and efficent....just like every time I go there. Thanks again and hopefull we dont see you anytime soon :)
BC - 2663 Sooke Rd, Langford - 7/17/11
Just want to say that I had absolutely fantastic service right from the first call to the final pick up. Wendy at the desk was very informative and set clear expectations around service times and work to be completed. The job was completed well and one day early! My car was washed and vacummed and looked like new. Thank you very much....would recommend to anyone! This is my third time there and would not go elsewhere.
BC - 540 John St, Victoria - 7/14/11
The repairs were completed very expertly and professionally. The part of the car repaired looks like new. The manager took time to explain the process and costs involved. I am very satisfied with this repair.
BC - 1111 - 73rd Ave, Vancouver - 7/13/11
Work was well done, delivered on budget and on time. Robin Soni was courteous, considerate and went the extra mile. All in all the service was very much appreciated.
BC - 1111 - 73rd Ave, Vancouver - 7/12/11
Person I dealt with - Rose Kumar, General Manager. >From the moment I walked in the door I received good service. Rose greeted me, inspected my car, explained the process with the insurance company and ordered my windshield and had me booked in all within 10 minutes. No issues on the day of the repair and my car was cleaned inside and out which really made an impression on me as a company/branch going above and beyond my expectations. I will return here should I need their services again and will recommend them to others. Note: My garage Granville and Avery (next door) recommended Boyd to me in the first place. Keep up the outstanding service.
BC - 5726 Landmark Way, Langley - 7/12/11
I had a very pleasant experience at Boyd Autobody. I was welcomed, and given assurance that all would be well - and it was! The work that was done on my car was all that I expected (and more).. I was given a car to drive during the repairs. Repairs were done in a timely manner. Thank you for a good experience.
BC - 540 John St, Victoria - 7/8/11
We were totally delighted with service from first momint entering your Victoria office. Jeremy was the assessor who went with me to look over damage. He was gracious and very professional. The loan of one of your Toyota's was most welcome -- I did not have to deal with car rentals. Michelle had confirmed that ICBC had waived the deductible -- as there was some doubt as to whether the person responsible for the accident had contacted ICBC. The car was spotlessly clean inside and out and the repair job looks great Many thanks.
BC - 1111 - 73rd Ave, Vancouver - 7/8/11
Robin Soni and his team were great. Very easy to work with, communicative, fast and very helpful. This was my first experience with Boyd and will not be my last after this excellent experience!!
BC - 1111 - 73rd Ave, Vancouver - 7/7/11
"On July 6, 2011, I went to Boyd for an estimate on damage to my left front bumper. Fred Karimi examined the bumper and undercarriage and determined there was no damage but there was a visible black horizontal streak on the bumper. He took some \"wax cleaner??\" and entirely removed the mark. When I asked the fee involved, he replied \"none, it is a part of our service\". Best garage experience I have ever had. Many thanks!"
BC - 22715 Dewdney Trunk Rd, Maple Ridge - 6/30/11
The car looks great. The service was very good. I got it back when promised. The Courtesy car was good. Thanks for the good service.
BC - 540 John St, Victoria - 6/28/11
The only place to get your car repaired, I have used Boyd's on a few occasions and each time I find them fabulous. You can find very few places these days that even know what customer service is let alone actually give any and these guys know it well. I have always been treated royally. They have a very calming effect on you when you are in the trauma on an accident, you just know they are your friends and are working on your behalf. Way to go Boyd's I will pass you name on to anyone in need of your service but hope I won't need you again. Blessings and keep up the exceptional work
BC - 540 John St, Victoria - 6/26/11
Fantastic workmanship! Great, friendly staff, and a surprise - a spotless total polished detailing upon pick-up. I am fussy and it was a fantastic job all around. Thank you Glenn and your great Boyd team!
BC - 2663 Sooke Rd, Langford - 6/25/11
Very good service, highly professional. Would go there again any time I need.
BC - 1321 - 3rd Ave, New Westminster - 6/25/11
I called Boyd Autobody & Glass looking for advice for a new "star" on my windshield caused by a passing semi one morning. I spoke with "Alicia" who gave me advice and actually attended to it herself. She was very knowledgeable & I was happy to go to a business in my community. I have been telling colleagues and friends about the great service and will be going back to Boyd the next time we need glass or autobody attention. Thanks Alicia!!
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