Manitoba Feedback

MB - 139 Main St, Selkirk - 1/29/14

Yvonne and David were a pleasure to deal with. Terrific service and excellent work! -Dallas

Dallas

MB - 951 Henderson Hwy, Winnipeg - 1/29/14

The customer service was incredible. All of the staff were very friendly and accommodating. I really appreciated the continual feedback and follow-up with what was happening with my vehicle.

Nicole F

MB - 951 Henderson Hwy, Winnipeg - 1/29/14

*THE SERVICE WAS EXCELLENT

Nancy V

MB - 20 Lakewood Blvd, Winnipeg - 1/27/14

A panel behind my wheel well came loose. I popped in to this location to see if someone could replace the pin/screw that holds it in place. It was a Friday evening at 5:15 (they close at 6). One of your employees came out in the bitter cold, asked me to wait inside. The staff inside were friendly and chatty. The employee that looked over my vehicle went out replaced the screw and when I asked what the charge was, the reply was "no charge". I thanked them and was on my way inside 15 minutes. I regret not paying closer attention to their names, but they were friendly and professional over a very small job indeed.

Sheilagh

MB - 20 Lakewood Blvd, Winnipeg - 1/27/14

The manager Maurice B. and staff were absolutely fantastic and professional. They kept me updated through every stage of the repair. And above all the work that was done was A1. I am recommending this location to everyone I know. And will always bring my repairs to Boyd. A great experience.

John S

MB - 84 Scurfield Blvd, Winnipeg - 1/25/14

Thank you for the speedy work. The job was completed in one day and it looks great.

Sondee C

MB - 951 Henderson Hwy, Winnipeg - 1/22/14

Referred to Boyd Autobody bye another happy customer... Simply Awesome!!! excellent. everything Seriously!!! Front staff courteous and easy to deal with made me feel rite at home.. kept me informed on the repairs and looks fantastic like it never happened , Great job I'm impressed. Thanks so much for all the great work..

Steven A

MB - 951 Henderson Hwy, Winnipeg - 1/22/14

When I brought my vehicle to Boyd I was greeted by Cathy. She is a pleasure to speak to and made my experience great.The staff was friendly and was prompt with return calls.I was extremely impressed with the repairs that were completed on my vehicle. I will definitely be doing business with Boyd in the future.

Steve A

MB - 2405 Pembina Hwy, Winnipeg - 1/17/14

Rob and Jeremy were excellent front line people. I really felt that they had my interests at heart. I received calls almost immediately asking if I needed assistance with a car rental. That was arranged promptly by Jeremy. My vehicle had been towed to compound and was not seen by an adjuster for a number of days. Jeremy called immediately as soon as they received my car. I was called twice weekly with updates. I picked up my vehicle today and am completely satisfied with the outcome. The car was clean inside and out. Congratulations Pembina Boyd Autobody Team for your fine service. I will not hesitate to recommend your business.

Lorraine W

MB - 730 Nairn Ave, Winnipeg - 1/11/14

I was in Boyd yesterday and received amazing service. I had Matthew helping me at the front desk he was every knowledgeable about the service that they offered and answered all my questions. I just went in to get a quote for my car door handle he took a quick look at my handle brought Chris out his tech and had it fix in 10mins there was nothing broken just slipped out of place. The service was great and professional I booked an appointment to have my bumper fix. Thanks Guys keep up the Great work!

Katelyn K

MB - 20 Lakewood Blvd, Winnipeg - 1/9/14

I have used this Boyd Autobody location before and knew that the service was good. It's even better than I remember! Mathew and the rest of the team were polite, courteous, prompt and thorough from start to finish. He made sure that my car was brought inside during the bitter cold snap Winnipeg experienced this year, and that anyone needing to move my car knew about the sticky gear shift. My car was cleaned inside and out, and because he knew I would be arriving at a specific time to pick it up, he had it running for me when I arrived. The staff at Boyd provide stellar service and I recommend Boyd Autobody, especially this location, to everyone. Thanks so much!

Helen

MB - 120 King Edward St E, Winnipeg - 1/9/14

Having worked in my career in a senior management HR capacity as well as in Project Management, I am pleased to provide this feedback. What an exceptional team and leader. I had the privilege of talking with the staff both with the manager present and not. Same behavior. The staff, while quite a bit younger than my 55+yrs, were customer focused, professional, and, from a project management point of view, (especially the gentleman, Mathew?) were forward thinking, communicated well, managed expectations, coordinated and communicated status. Noteworthy. I will be letting others know about my experience and what a good experience it was. From the moment I walked in the door to completed project, it was something else. I could only hope to have companies in a project that would have staff as competent, relaxed and focused as this branch's team ... and leader. They provided me with a complete roadmap as to what resources were required, timelines, contingency plans (including car), no drama, and communicated with me every step of the way. Would hope that some of these staff are being groomed for ops management or other management roles and that that is part of their performance eval and career planning within the company. I have "raided" companies in past as part of my role in change management and to find the brightest. Had this event occurred when I worked in a senior hr role, this team or members of it would have been on my radar. I am sure their competencies and commitment to their manager and boyd's culture is not unnoticed. They are proud to be a part of your company. Congrats. read more

Ken K

MB - 614 Dudley Ave, Winnipeg - 1/8/14

I couldn't have wished for any better service..right from the phone call to come for an assessment of the vehicle damage, through the scheduling of an appointment to bring the vehicle in for the fix up, to the regular updates on the fixing, to the final call, that my vehicle was all fixed and ready for pick -up the service was friendly, informative, helpful, and professional...what a great job on the repair looks brand new.. I would return any time I would need the service, and would highly recommend this shop to anyone

Duncan M

MB - 951 Henderson Hwy, Winnipeg - 1/4/14

Fantastic service, super nice staff, so helpful and really went above and beyond, my car was washed and cleaned inside and out when I picked it up and almost looked like new! Thanks for the excellent service. It was a pleasure to deal with you all.

Jo-Anne and Gary M

MB - 614 Dudley Ave, Winnipeg - 12/31/13

Your the top rated repair shop in Winnipeg. Your attitude about getting things fixed was so good that I have no problem, you are very good people. Workman ship was awesome and the service from Stephanie and Katherine was great.

Ron K