Manitoba Feedback

MB - 730 Nairn Ave, Winnipeg - 7/10/13

We brought our car in on July 9th to have the windshield replaced. Matthew greeted us immediately upon entering your facility. He assured us our car would be ready by 4:30 the next day. He took the time to explain to me exactly what the Technician would need to do and the time it would take. He answered all of my questions in a very friendly, professional manner! Upon pick up of the vehicle, I was pleasantly surprised to see not only had the job been completed as promised, but my car was washed and detailed!!! WOW! In my opinion, you have a sincere, professional and courteous employee in Matthew. I will be sure to recommend this location to friends and family. Thanks Matthew!!

Cheryl A

MB - 84 Scurfield Blvd, Winnipeg - 7/9/13

Great service from contact personel repair looks good.expected longer time on rear bumper replacement & only two day!!

Clark B

MB - 951 Henderson Hwy, Winnipeg - 7/8/13

again another amazing experiance. i will go no where else to get my car fixed. impecable service all around!

mike r

MB - 84 Scurfield Blvd, Winnipeg - 7/5/13

Thank you for such excellent personal service!

Violet N

MB - 84 Scurfield Blvd, Winnipeg - 7/5/13

They were amazing. I had some scuffs on my car and brought it in for an estimate. The staff was all friendly and they fixed the problem on the spot and there was no charge. I was pleasantly surprised and would definitely bring my vehicle there if needed to again. Thanks!

Jade Anne D

MB - 15 Marion St, Winnipeg - 7/4/13

Just wanted to pass along my thanks for a job well done. I was very pleased with the work, status reports and especially the clean condition of the truck both outside as well as the inside which I will confess was a mess when I brought it in. Your customer service contractor called me yesterday and I gave Boyd an excellent rating.

Bob P

MB - 84 Scurfield Blvd, Winnipeg - 7/4/13

I needed my rear window fixed quickly and I must say that Kathryn Bartmanovich at the Scurfield location was fantastic. She went out of her way to make sure things kept moving and I was kept informed at every stage of the process. I was there right when they opened and she was able to get my glass that afternoon, and I had my vehicle back the next morning. It was even washed and looked great. If I ever need auto-body or glass service I will definitely use your Scurfield location. (It's also very close to my house.) I will recommend you to all of my friends.

Todd L

MB - 84 Scurfield Blvd, Winnipeg - 7/3/13

DONUTS

Ann K

MB - 84 Scurfield Blvd, Winnipeg - 7/3/13

PIZZA

John B

MB - 120 King Edward St E, Winnipeg - 7/2/13

I’m sorry I misses you too. I would have liked to meet you in person. I noticed all the decals are all in place. Thank you again.

Giovanni C

MB - 614 Dudley Ave, Winnipeg - 7/2/13

Can't say enough good things about the service I received from these people. Walked in with my claim papers and within minutes the beautiful young woman behind the counter asked me if the damage to my driver's door made it difficult to get in and out of the car. I said yes and within fifteen minutes she cleared it with MPI that I had loss of use insurance and had Enterprise deliver a rental vehicle to me. She called me, as promised, twice a week to keep me up to date on the progress fixing my vehicle and when I picked it up your people had done an amazing job and the car looked as good as new. Thanks to everyone there.

Alvin C

MB - 614 Dudley Ave, Winnipeg - 6/29/13

"I've been meaning to write this note for quite sometime. I cannot thank BOYD AUTOBODY (Dudley Ave, Winnipeg) enough for the FANTASTIC job they did on my 2011 Ford Fiesta, specifically CSR Stephanie Reimer and Manager Katherine Kennedy. From the moment I stepped into the shop, I felt as though I was making the right decision as to where I should be taking my car for repairs. Their professional, thorough, friendly, and calming demeanor relaxed me immediately, which was a much appreciated bonus, since I had just finished dealing with my insurance provider (and we all know how stressful that can be). Miss Reimer did an INCREDIBLE of job of keeping me up to speed as to what stage of repairs my car was currently undergoing during the entire process, as well as ensuring I had a courtesy vehicle the very minute one was available to them. ... The ladies also went to bat for me like the champs that they are, and were extremely persistent in faxing requests to my insurance provider, so that my vehicle might be approved for "add ons" since extra damage from my accident had been discovered after my initial Autopac assessment. To my surprise the work was approved, and again, Miss Reimer had immediately notified me of the good news, and I was assured they would have my vehicle back to me as soon as possible. During this process I was also informed they had received a part from a dealer that was not up to specs, so they let me know they had sent it back for a new part and that it might take a little extra time to finish the vehicle because of this. I did not care. I had a courtesy vehicle, I knew my car was in good hands, and I knew these ladies had my best interests in mind. If it would have taken another month, it wouldn't have mattered. They were such pros at making me feel as though Boyd had everything under control, that I actually felt honored to be working with the company on my claim. When I got my vehicle back, I was more than pleased with the results and the body work was immaculate. I would not hesitate for one second to recommend Boyd to my friends and family, specifically the Dudley location. This was also my very first time bringing my car to Boyd. Good first impressions last forever. Accidents are never fun, but just knowing that something good like the service and quality work I received due to professionals such as Miss Reimer and Miss Kennedy, can come out of something so horrible, makes someone like me feel quite pleased to know that in a day and age where customer service seems to be an afterthought, a company exists like Boyd that will go that extra mile for their customers. It does not go unnoticed and/or under-appreciated. You should all be very proud of yourselves. As proud as I am to say that I brought my vehicle to 614 Dudley Avenue for my repairs. Thank you so much, Jeff Bromley Shaw TV, Winnipeg" read more

Jeff B

MB - 702 - 1st St, Brandon - 6/28/13

I have to say the service could not have been better. Everyone there were so friendly and helpful including updateing me on my car repairs.I am more than satisfied with the job they done. Jennifer Tarr

Jennifer T

MB - 951 Henderson Hwy, Winnipeg - 6/27/13

Great service. The car looks awesome -- Thanks Boyd. I went there on the recommendation of my neighbour, Marg Pickard of 34 Springlea Path. The pick up and delivery of the customer was appreciated.

Ingrid A

MB - 951 Henderson Hwy, Winnipeg - 6/27/13

Very happy with the service on how quick it was they put new windshield and repaired door hinge

OLGA B