St Albert, AB - 35 Riel Dr

AB - 35 Riel Dr, St Albert - 2/25/16

I am writing to say thank you for the outstanding service I received after bringing in my 2011 Dodge Ram 1500. It required some body work on the rear passenger side on the bumper and tail light area. The work was done within a couple of days and when they called for me to pick it up, I was pleasantly surprised to find that not only was the repairs done much to my satisfaction, but they had buffed out existing minor scuffs and scratches, and also cleaned my truck inside and out. They definitely went above and beyond their service. If any future work is ever required on my vehicle, I won't hesitate to return back to this place. Outstanding service! Cheers.

Shaunessy B

AB - 35 Riel Dr, St Albert - 1/20/16

Very pleased with my entire experience. From the initial call immediately after the accident right through to an earlier completion than expected the St. Albert team were fantastic. I have my "baby" back washed and sparkling and looking fabulous.

Bonnie D

AB - 35 Riel Dr, St Albert - 1/8/16

I have been rear ended twice in the last couple of years and have taken my Jeep Grand Cherokee to Boyd's both times for the repairs. they always go above and beyond what is expected. Boyd's will always be my first choice.

Brenda

AB - 35 Riel Dr, St Albert - 11/20/15

I am very pleased with the service I received. Christine phoned often and kept me up to date on the progress. When I picked up my car it looked better than it did when I bought it. Thanks so much.

Sylvia A

AB - 35 Riel Dr, St Albert - 11/3/15

I am very satisfied with the service and work done on my vehicle. My insurance booked me in for an appraisal of the damage, I went in and felt like the guy did a fantastic job ensuring he didn't miss any damage and I was in and out as quickly and efficiently as possible. They made me an appointment for a couple weeks later since my vehicle was drive able, and when that time came around I realized I was going to be late for my appointment. I called in and was told that I could come in any time before they closed that day which was fantastic. When I did end up coming in, the receptionist called Enterprise immediately to pick me up. I was told that the repairs would take a couple weeks (I dropped off on a Thursday), but to my surprise they called the following Tuesday that everything was complete! The work done on my vehicle was perfect and ... I was so happy to have my vehicle back to normal. Hopefully I will not need to come back, but it's good to know that there are places like Boyd that make the process as painless as possible! read more

Tia

AB - 35 Riel Dr, St Albert - 5/23/15

I am so glad that I asked for a list of other names, when the first company Intact provided had 150 cars ahead of me and gave me a timeline of approx 2-3 months which was unacceptable and very upsetting after a car accident. I selected Boyd after doing some web research plus they were on the Intact approved list which really helped. This St. Albert, AB location is a hidden gem. They were so friendly , professional and so efficient plus have my car ready in two and a half weeks before their estimation completion date of approx 3 weeks which was very reasonable compared to 2-3 months. My family was very impressed as the car was needed for a vacation trip and employment time was already approved thus a big problem.. They really listened to our situation! Everything they said they would do, they did and followed through on plus kept me in the ... loop with updates. Neighbors and anyone I talk to afterwards said -yes, they were the best and have a solid reputation as they had dealing in the past with Boyd, St. Albert, AB location. Way superior in every way plus the employees seemed happy and relaxed, and the impression was that it was a good work environment. It also looked like they gave young people and young women equal rights and career opportunities , so the boss must be awesome. Happy & friendly staff, high standards, high quality work is why this locations stands out. Thanks to all the staff for saving our vacation! We really appreciate it! You are AWESOME ! read more

Lucy P

AB - 35 Riel Dr, St Albert - 4/20/15

All customer service was excellent, especially Sarah at the front desk. Awesome fix to my vehicle done a day quicker than estimated. Love that car rental was arranged for me as well!

Sue D

AB - 35 Riel Dr, St Albert - 4/7/15

I am pleased with the work done by the shop. I appreciated being contacted every Tuesday and Thursday with updates and to be kept in the loop. At one point when I had concerns about the work being done, the manager himself called me to go over everything and did the next couple of follow up calls himself. Everyone I encountered was friendly and helpful

Jaimie N

AB - 35 Riel Dr, St Albert - 3/28/15

Very professional and great work. Discussed exactly what they had to do when I picked up my truck. Thank you!!

Tim

AB - 35 Riel Dr, St Albert - 3/27/15

Excellent job, dropped my truck off on a Monday for a new bumper and paint damages in the surrounding area and was finished on the same Thursday, extremely quick, and they did a very good job

Mitchell

AB - 35 Riel Dr, St Albert - 3/7/15

Great job you guys! No surprises caught us off guard (extra costs and such) expect for the amazing detailing job. What a treat! Thanks!

Lorna

AB - 35 Riel Dr, St Albert - 2/24/15

The service I received at the St. Albert location was excellent. The staff were friendly and informative. The repairs done on my vehicle were exactly what I expected and more! I am impressed with how clean my vehicle was inside and out when I picked it up.. I would definately recommend Boyd's.

Brenda J

AB - 35 Riel Dr, St Albert - 2/3/15

From the estimate through the repair the service was excellent! Done on time and for the amount quoted. I was impressed with how clean my vehicle was - inside and out. I wasn't expecting the detailing - I'm a bit embarrassed on how it looked when I brought it in :) Thanks to Craig, Sarah, Ron and the shop staff! I hope to not need your services again, but won't hesitate to return if I do.

Dorothy G

AB - 35 Riel Dr, St Albert - 2/3/15

Awesome work was done. the repair took a little longer that originally estimated due to new findings. I was kept apprised of the situation by the St. Albert office. I really appreciated the interior & exterior cleaning that was done!! Awesome

Terry H

AB - 35 Riel Dr, St Albert - 12/22/14

Please note that Ron B. as Manager of your St. Albert Service Centre has "Excellent Customer Skills". I recently had my 2009 Ford Ranger towed to your St. Albert Service Centre after being rear ended in November of 2014. Unfortunately the vehicle was written off but Ron treated me with dignity and was very honest as to the situation with my truck. I cannot say the same level of service was received from my insurance company. Ron and Christina know how to treat customers. THANKS!!!

Pat G