British Columbia Feedback
BC - 12211 Bridgeport Rd, Richmond - 2/25/14
My experience with Boyd Autobody far exceeded my expectations. From the moment I had called to advise them that I would have their shop repair my icbc claim, the service was top notch. Joseph L. was absolutely awesome. Though it took some time to completely restore my car, he would phone me to provide updates every few days so I would not have to call and gave me complete confidence that all the work would be done perfectly. Even his manager had called me to give me updates and assist in any way as well. As expected, when I picked up my car today, it was in showroom condition. Though I will be moving from richmond soon, if I have any claims or repairs in future, I will 100% without a doubt bring my car to Boyd Autobody in RIchmond and I will recommend their shop to any friends or family that have any claims as well. Thank you again.
BC - 12211 Bridgeport Rd, Richmond - 2/23/14
My experience with Boyd Richmond was nothing but pleasure. The front office staffs were extremely informative, helpful and professional. I was constantly informed of the status of my vehicle as well as the anticipated delivery date. Rishi B., who was the General Manager, was extremely pleasant to deal with. He not only went above and beyond to service his clients but also accommodated to my customer service requests. I thank Boyd Richmond for their gold standard of excellence in customer service and quality! Thanks once again!!
BC - 12211 Bridgeport Rd, Richmond - 2/20/14
I'd like to thank you for doing such a great job on the auto body fix. It is great customer service from everyone especially the Samantha and Joseph at the front desk, and Navin as well. The car wash was professionally done inside and outside. Thank you guys!!
BC - 540 John St, Victoria - 2/19/14
Great service! Michelle is top notch and my vehicle looks great now.
BC - 12211 Bridgeport Rd, Richmond - 2/19/14
Great service from start to finish--from the initial phone inquiry to window chip repair. Absolutely accommodating, professional, efficient, professional, personable and understanding. I felt supported and appreciated right from the get go. Everyone is giving their "A" games to provide customer service excellence. I am totally impressed and grateful for a super experience. My Jeep feels much better with the care it received at Boyd Auto Glass Richmond. Thank you!!!
BC - 1111 - 73rd Ave, Vancouver - 2/19/14
Perfect service on replacing my attempted break-in driver's door lock . Thanks.
BC - 2663 Sooke Rd, Langford - 2/18/14
They were very easy to deal with and made everything so easy for me - I was really impressed with their service all around! Thank you!
BC - 1111 - 73rd Ave, Vancouver - 2/18/14
The staff were very friendly and professional.
BC - 12211 Bridgeport Rd, Richmond - 2/17/14
We were served by Rishi at the Richmond location. Our experience was great, and the shop did a great job of fixing our car.
BC - 12211 Bridgeport Rd, Richmond - 2/12/14
I'd like to thank you for doing such a great job on replacing the windshield. From walking into the unit to getting the car back within 3 hrs. No appointment were made. Great customer service from everyone especially the girl Samantha at the front desk. Not to mention about the car wash, it was professionally done inside out. It was so clean its compatible to any car wash places. Great Job guys!!
BC - 12211 Bridgeport Rd, Richmond - 2/11/14
Rishi very helpful, explain all the detail and fact about this repairing. Fully appreciate and get a warm feeling in your store. PS your coffee was execellent plus when outside is so cold. Thank you.
BC - 540 John St, Victoria - 2/11/14
I am extremely fussy and found Boyd provided Excellent service and quality of work. I would highly recommend Boyd on John Street.
BC - 1111 - 73rd Ave, Vancouver - 2/9/14
Excellent service & repair. They went above & beyond the necessary: drove me home & picked up when ready. Very nicde people- would recommend to anyone & will.
BC - 2663 Sooke Rd, Langford - 2/9/14
Great, friendly service. Actually went in a few days before, to get the windshield moulding that a car wash had "removed" with too much pressure, and was pleasantly surprised to get the "no charge" treatment! A day later a truck tire spat out a rock, and cracked my windshield, so back I went. The detailing done was almost worth the $200.00 deductible. A nice surprise to get such good service in this day and age! I would not hesitate to recommend this Boyds to any friend or family member. Kudos to Chris,Wendy and the whole gang. They even laughed at my bad jokes!
BC - 1111 - 73rd Ave, Vancouver - 2/6/14
Very polite and helpful. I hope I don't need the services again but if I ever do, I would definitely go back.
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