British Columbia Feedback

BC - 12211 Bridgeport Rd, Richmond - 8/26/13

Car was repaired early and washed, these guys take their customer service seriously!

Edwin E

BC - 22715 Dewdney Trunk Rd, Maple Ridge - 8/26/13

Fabulous service. Treated respectfully. Staff were helpful and informative. A courtesy car was provided to enable me to get to and from work. Car was cleaned both inside and out. Much appreciated.

leroy N

BC - 540 John St, Victoria - 8/26/13

The work was very well done and the employees were professional and courteous. thank you for a job well done

Earl S

BC - 1111 - 73rd Ave, Vancouver - 8/26/13

The type of customer service that I received at Boyd Autobody on West 73 in Vancouver was phenomenal.It is the type of service that is so rare now a days that it has to be commended and rewarded.From the moment I stepped in the door I was greeted and treated like a VIP.They go above and beyond to make your experience quick and painless.I received emails with updates on the status of my vehicle so I could expect when it's return and Rose even went as far as to text me restaurant recommendation for my upcoming vacation.I noticed every customer received this type of genuine care and thoughtfulness. I will recommend Boyd on 73 in Vancouver to all my friends and family.

Lynda D

BC - 2663 Sooke Rd, Langford - 8/25/13

This feedback is in regard to Wendy & Chris at the Sooke Rd location. I had just hung up the phone with my insurance company telling me that they were going to let Boyd's know that I was going to be booking an auto body repair appointment. About three minutes later, Wendy from Boyd's contacted me by phone to provide information regarding next steps and the appointment. She was friendly, accommodating and very informative. I've never had to use Boyd's for anything before, so it was quite the first impression. My second encounter with Boyd's was with Chris when I dropped my car off for its appointment. I was on a work break and when I arrived, Chris was friendly, prompt and got me a lender car quickly. The hand over was easy and I was able to do it without taking any extra time from work. Then I was impressed with the constant follow ... up. When there was something delaying my car from being completed, I received a phone call and explanation which was nice because it did not leave me wondering. Finally, when I picked my car up, both Wendy and Chris were there and again friendly. My car was returned, the work on it looked great and my car was cleaned. I was quite impressed with their service and would recommend Boyd's and specifically this location to others. Thank you, Journie Hofschneider read more

Journie H

BC - 12211 Bridgeport Rd, Richmond - 8/24/13

Very good customer service, thanks!

Mohamedali

BC - 12211 Bridgeport Rd, Richmond - 8/23/13

I have a nice wash on my car, thanks!

Tam D

BC - 12211 Bridgeport Rd, Richmond - 8/23/13

Staff was friendly and helpful throughout the whole process. The price was good and the repair was done very quickly.

Martin V

BC - 12211 Bridgeport Rd, Richmond - 8/23/13

Great Service and Fast!!

BC - 1111 - 73rd Ave, Vancouver - 8/23/13

the service was prompt and friendly. dropped off my car in the morning and it was done by lunch time. super friendly and great prices! the glass looks great and i am very impressed/satisfied all around!

jake P

BC - 540 John St, Victoria - 8/23/13

Excellent service ... loved picking up the car to a great repair job, and the cleaned car was a bonus. Kudo's to Michelle for the great service!!

Adriana D

BC - 12211 Bridgeport Rd, Richmond - 8/22/13

Great service - thanks!

Sharon T

BC - 12211 Bridgeport Rd, Richmond - 8/22/13

The service was excellent. I am very satisfied with repairing my car. My car was so ugly after the car accident, but they made it like new one.The assistant manager Russel Frost was so kind and did a great job. I appreciate him for the service..

jane c

BC - 1111 - 73rd Ave, Vancouver - 8/22/13

I had glass and autobody work done from an accident. The customer service was absolutely second to none! I can't thank all the foks at the West 73rd location enough for all of htheir efforts, the service was truly amazing. Professional, courteous, fast, and everyone went out of their way to make it as pleasant as possible. Thank you thank you thank you - my family and I will never go anywhere else for auto or glass repair. Loyal customers for life - the Graham family :)

Wendy G

BC - 1111 - 73rd Ave, Vancouver - 8/22/13

Very good service,very happy with the repair. I am a repeat customer and I will come back

salomon s