British Columbia Feedback

BC - 1111 - 73rd Ave, Vancouver - 8/21/13

Thank you so much for the friendly and quick service, Robin Soni! I especially appreciated your cooperation with your neighbour, Granville and Avery Automotive, where we were getting other work done. Having two young children in tow, and a million things to organize before the start of the school year, it was so helpful not to have to come in myself to transfer our car from one place to the other. Thank you for making the process as easy as possible. And then to have the work done by the end of the same day and the car washed as well went beyond my expections. My husband and I are very pleased with the work and are happy to have you in our community (Marpole). We would definately return should we have further need of autobody or glass work and we will recommend the Marpole Boyd Autobody and Glass to our friends.

Tanya P

BC - 540 John St, Victoria - 8/20/13

My husband Grant took my car in for repair after it was struck in a parking lot. My name is Kathryn McCannell. Service was friendly, professional, prompt - and it looks like new! Thank you!

Grant M

BC - 1111 - 73rd Ave, Vancouver - 8/20/13

The staff I dealt with (Robin and Rose) went beyond my expected level of service. I was going out of town the next day and Rose was able to get me into a new courtesy car so my travel plans were not interrupted. My car had been towed to the dealership the night before and there was a big mix up about where my car actually was! Robin assured me he would sort it out and he did. I was offered a ride from the train to the shop in order to pick up the courtesy car and my car was fixed and spotless within 5 working days. I am impressed with the level of customer service and the friendly atmosphere at this shop. I would recommend them to anyone. Many thanks

Rachael W

BC - 1321 - 3rd Ave, New Westminster - 8/20/13

service and advice was excellent I thank the receptionist and service people for there care and support

archie m

BC - 1111 - 73rd Ave, Vancouver - 8/20/13

Awesome service! Robin was really polite and did my work in very timely manner. I did not really meet the other staff, but, the shop was clean and very professional. I will reccomend this place to my family and friends.

benita s

BC - 540 John St, Victoria - 8/19/13

I was most impressed with the friendliness of the staff and the great job they did on my car. I have had occasion to use their service once before and have sent some of my family to them when their cars needed repairs. I am happy to recommend them to friends and family.

Joy M

BC - 540 John St, Victoria - 8/19/13

We were pleased with the service and the workmanship. Thank you.

Mary Lou P

BC - 540 John St, Victoria - 8/18/13

Excellent service, completed on time supplied with a a completely cleaned car, inside & out, which was appreciated. Will recommend you to friends.

Peta A

BC - 1111 - 73rd Ave, Vancouver - 8/18/13

Excellent customer service as always!!

Jocelyn M

BC - 1111 - 73rd Ave, Vancouver - 8/17/13

Thanks for getting my vehicle repaired promptly. The whole experience was great and the service was prompt and meet all expectations.

Dave P

BC - 12211 Bridgeport Rd, Richmond - 8/17/13

"It is 10:40 am and I have been driving around Richmond since 8:30 am trying to find an auto shop that could repair my trunk so that it wouldn't leak on a family camping trip. As soon as I walked into Boyd,. i was met by Rishi who asked how my day was going and of course I said, " Not so great, I've been 15 shops this morning and no one can help me until Monday." Rishi was kind enough to say, "Well, that's probably the case here, but I'm a Certified Technician, so give me about 15 minutes while I deal with another customer and I will see if I can do a quick fix so you can go on your trip tomorrow." Once Rishi came back, my trunk was repaired within a few minutes and he gave me the good news that he wouldn't charge me. It's too bad I didn't make Boyd my first stop. Lesson learned. Thanks for excellent customer ... service!" read more

Tresse H

BC - 12211 Bridgeport Rd, Richmond - 8/17/13

We came for a rock chip repair, we didn't have a groupon coupon , but Rishi look over the chip on the car and said it was a quick fix and didn't charge us at all. We had great friendly and caring service. Next time if any friends need any auto or glass repair we would tell them to come to Boyd in Richmond and see Rishi . We would come back in the future for any car problem. We check the feed back on the website and heard all the good comments and Rishi and decided to come to this location, we could have gone to the Vancouver location which is closer, but we decided to come to Richmond instead with all the feed backs.

Margot C

BC - 12211 Bridgeport Rd, Richmond - 8/16/13

I RECEIVED EXCELLENT SERVICE FROM RUSSELL FROST( ASSISTANT MANAGER ) AND SAMANTHA TAN( CUSTOMER SERVICE REPRESENTATIVE ). THEY WERE VERY EFFECIENT AND TOOK ALL MY WORRIES AWAY BY PROMPTLY ARRANGING FOR A RENTAL CAR. MY TOYOTA YARIS WAS TAKEN IN FOR REPAIRS AND RETURNED AS GOOD AS NEW ON AUGUST/15/2013 ON SCHEDULE. MY CAR WAS WASHED AND VACCUMED INSIDE PLUS THE FLOOR MATS WERE WASHED. I AM VERY HAPPY WITH THE LEVEL OF SERVICE AND WILL ALWAYS RECOMMEND BOYD TO FAMILY AND FRIENDS.

DARAYUSH I

BC - 1111 - 73rd Ave, Vancouver - 8/15/13

I was so impressed! - Super efficient, friendly service - a really nice feeling amongst the staff - Rose and Dale in particular were great. If I ever need help again, this is where I will go!

sue m

BC - 2663 Sooke Rd, Langford - 8/14/13

I was given fabulous service. The car looks fantastic and I know that because I was paying cash, Chris worked hard to find me some good quality used parts. I just picked up the car and it has been clean and detailed. Wendy, the woman at the front desk, was extremely pleasant to deal with. Thank you, Boyd Autobody!

Carolyn P