British Columbia Feedback

BC - 12211 Bridgeport Rd, Richmond - 6/6/13

I had a couple of scratched on the front glass and the person who attended me (Russell) just repaired for free. It has an excellent customer service!

Renzo C

BC - 1111 - 73rd Ave, Vancouver - 6/6/13

I had both collision repair and glass repair. I chose this shop because they do both. I had terrific service right from the start from Rose. She was very friendly and helpful, and knowledgeable what information she needed and where I could find that from ICBC. I called some shops closer to my home that said they could do the same repair, but I chose to leave my car with Boyd since I had such a good first impression, and very professional help. I did not have to wait for anything, drop off was smooth, the car was ready in time and I got a prompt phone call and I did not have to wait to pick my car up. The repair was well done and the car was nicely washed and vacuumed as an extra service.

Britt K

BC - 1111 - 73rd Ave, Vancouver - 6/5/13

I went to the Boyd site, but it asks for too much personal information, so I am not going to submit a response. Thank you for your prompt attention to my car repairs and your professional manner was noted and appreciated. Craig

Craig C

BC - 1111 - 73rd Ave, Vancouver - 6/5/13

Excellent service ,extremely professional ,very polite. Would highly recommend Boyd to any other people. Loaner car was excellent. Addressing people by their first name speaks highly of all staff. Keep up the GREAT service.

Tony D

BC - 1111 - 73rd Ave, Vancouver - 6/5/13

Friendly staff and excellent service.

Hoi Yun W

BC - 1111 - 73rd Ave, Vancouver - 6/1/13

Rose and Jason were great. This whole process was easy and quick and very customer focused. Hopefully, I won't need collision repair service again but if I ever do, I'm coming back to Boyd.

Nathan M

BC - 1111 - 73rd Ave, Vancouver - 5/31/13

LETTER

Arthur P

BC - 1111 - 73rd Ave, Vancouver - 5/31/13

As usual, the service was excellent!! I loved the fact that the rental car was brought to the Boyd location. It saved me a lot of time. I am very busy so was very appreciative of that. Not only was the work done on my car excellent but the ongoing updates were appreciated. Robin and the team did a great job.....just like last time.

Trish V

BC - 1111 - 73rd Ave, Vancouver - 5/31/13

Did a good job

phil s

BC - 1111 - 73rd Ave, Vancouver - 5/31/13

"Their motto should be "at speedy we care" ... This phrase says it all, fast, efficient with great customer service. I came in, the damage was quickly assessed, when I brought the car in for the window replacement 2days later, I was driven home, then picked up. The time was earlier than promised. Kind and caring! Rose, Robin, Mike....you are terrific.....incredible service! You will certainly be recommended!"

Dinah L

BC - 540 John St, Victoria - 5/31/13

Done as asked, on time and very well. The staff there made me feel right at home and were on top of every step of the task. Will come back anytime I have another bit of vehilcular bad luck.

Mike D

BC - 540 John St, Victoria - 5/31/13

perfect job done and I knew without asking they would wash and vacuum the car. Done ahead of schedule too!

Ralph D

BC - 540 John St, Victoria - 5/31/13

Great service, my car was shiny and looking like it was new, was not expecting the car to be washed and cleaned inside and out. A very nice surprise, plus I forgot a parcel in the courtesy car and was contacted right away to let me know it was there to be picked up. i would recommend Boyd to anyone who needs car repairs. Thank you, Sylvia Smit

Sylvia S

BC - 1111 - 73rd Ave, Vancouver - 5/30/13

excellent service and repair, as always! Thx

Rick R

BC - 1111 - 73rd Ave, Vancouver - 5/30/13

I had an incredible experience at this location. I had already had a terrible morning (my vehicle wouldn't start) and I noticed that my rearview mirror had fallen off. I was on my way to a very important interview and needed the job done quickly. Not only were the staff hugely helpful, they were very kind to me (seeing that I was very anxious about getting to my meeting on time). They immediately re-stick my mirror up AND did it for no cost. I was blown away. Receiving such kind treatment was unexpected but delightful. I will most definitely be returning to this location for services in the future. Best experience I could have expected!

Alison M