British Columbia Feedback

BC - 540 John St, Victoria - 3/31/12

The service was excellent. This is the 2nd time I have used Boyd's and my partner also used them and each time we were very satisfied with the level of service received and won't hesitate to use them again if needed.

Janet M

BC - 2663 Sooke Rd, Langford - 3/30/12

I am most impressed with both the friendliness of, and the courtesy extended to me by, the staff as well as by the excellent quality and timeliness of the work done to my vehicle. If required in the future I shall certainly go back there and will not hesitate to recommend them to my friends and acquaintances for vehicle body work..

Randy G

BC - 1111 - 73rd Ave, Vancouver - 3/23/12

Today 23Nar12 I was recommended by my auto service company OK Tire at Oak & Marine Drive to see Boyd Autobody about my little problem with my BMW Convertible spoiler. Robin Soni (1111West 73rd Avenue, Vancouver) had a look at the spoiler damage which was interfering with my tire and said he would try to fix it for me. About 15 minutes later he had screwd the problem piece, solved my problem and did not charge me for this service ... as he had said to me at the beginning. Based on this fantastic customer service, I will certainly use Boyd Autobody for all of my future needs and will recommend them to all of my clients and collegues. Great Customer Service !!!!

Rick B

BC - 1111 - 73rd Ave, Vancouver - 3/23/12

The repairs and service was excellent. Robin and the rest of the staff were very helpful in answering my questions and providing alternatives including calling ICBC. I found the service to be very organized and professsional.

John L

BC - 1111 - 73rd Ave, Vancouver - 3/22/12

Excellent service. Timely repairs, and Robin has been extremely helpful in terms of driving me from the shop to my work place nearby. Job completed to satisfaction. Thank you.

Marco Y

BC - 1111 - 73rd Ave, Vancouver - 3/21/12

Boyd was recommended to me by my Dealership. I was not very pleased that the dealer would not fix my car after being rear ended, but the dealer contacted Boyd on my behalf to give notice that I would need a courtesy car. The next day I received a call from Robin at Boyd, much to my surprise...as I was avoiding calling due to my disappointment that the dealer would not fix my car. Robin was very helpful, and we set up an appointment for the next business day. On the appointment day, I was greeted by very friendly and welcoming staff. I was also pleasantly surprised that Robin was proactive in ordering the parts in advance due to the photographs I sent from the accident. This meant I would not be without my car for more than a couple days, as Robin still need to check if there was any hidden damage. I was expecting the car to be ready in ... two days and once again much to my surprise Boyd called later that day to say, its possible the car will be ready the next day. The next day I received the call that my car was completed....I was very very happy. However I would not be able to collect the car until the following day. This was not a problem for Boyd at all. I would definitely return to Boyd if I had any other issues and I could highly recommend this location. Great staff! read more

Nicky B

BC - 1111 - 73rd Ave, Vancouver - 3/20/12

Overall excellent service! The staff were friendly and very helpful. The quality of the work on my vehicle outstanding. Thank you.

Peter G

BC - 1111 - 73rd Ave, Vancouver - 3/19/12

Great repair work, thorough, fast, courteous service, great communication. I will definitely recommend in the future!

Jordan P

BC - 1111 - 73rd Ave, Vancouver - 3/19/12

All the staff were helpful and friendly immediately following my accident. I was provided a courtesy car and assistance in dealing with both ICBC and my personal insurance company. An excellent company and the staff are exceptional.

PH G

BC - 1111 - 73rd Ave, Vancouver - 3/18/12

The entire staff was very friendly, and helpful. It was a very positive experience for me. They got the job done quickly, were easy to reach for questions, and made sure to keep me updated on my car's status. Thank you for all your help!

Nick S

BC - 1321 - 3rd Ave, New Westminster - 3/16/12

My BMW was hit by a flat bed truck and I brought it in for repair at Boyd Autobody in New West. Eric and the men at Boyd did fantastic work. My car looks great. The service was prompt, efficient and friendly. I would recommend this bodyshop to any one!

Surb B

BC - 1111 - 73rd Ave, Vancouver - 3/15/12

Staff was very friendly and helpful. Cleaned my car when they were done. Would not hesitate to return for other work or recommend to a friend.

Sandra J

BC - 1111 - 73rd Ave, Vancouver - 3/14/12

Both Mandy and Rose offered great customer service. My SUV was fixed quickly and looks great

Kim R

BC - 30860 Peardonville Rd, Abbotsford - 3/13/12

The care and prompt service provided by the staff at the Abbotsford location was by far exceptional - as from the time of my first phone call to book a time and date for my repair to be done went without a hitch. The loaner vehicle provided was clean and ready with a full tank of gas when I arrived at the location. Paperwork was all prepared and ready for signature and after a short review of my upcoming repair and an inspection of the loaner vehicle was performed and found to be in order. The staff assisted me in transferring some personal items from my van into the loaner - which was great as I am somewhat handy-capped. My Van was repaired and returned in the time frame quoted - along with a follow up phone call to arrange a time for me to come and pick it up. Both the interior and exterior of my van were a lot cleaner than when I ... brought it in. The staff reviewed the repair with me and supplied all of the appreciate paperwork I required for my files - prior to my receiving my Van. The staff closed with a reminder that if for any reason I found something just not right after I left to just phone and they would make it right. I found nothing lacking in the repair and/or the service provided to me….. PS - I had forgot my sunglasses and clicker, which I hid in one of the little compartments of the loaner and the staff, found them and called me by phone to say they had them. Thanks for the great job……. read more

Robert S. B

BC - 540 John St, Victoria - 3/13/12

The customer service from the receptionist to the shop repair man was extremely curteous, professional and very informative. I was very impressed with the conclusion of repairs done to my front bumper. Very good quality work. When the shop repairman brought my car around to the front it was clean inside and out and when I mentioned that my headlight covers were so scratched he took the car back into the shop and cleaned them up with a polish. Above and beyond customer service that I hope to have the pleasure to use again if I ever need to.

Sean C