British Columbia Feedback
BC - 1111 - 73rd Ave, Vancouver - 3/20/12
Overall excellent service! The staff were friendly and very helpful. The quality of the work on my vehicle outstanding. Thank you.
BC - 1111 - 73rd Ave, Vancouver - 3/19/12
Great repair work, thorough, fast, courteous service, great communication. I will definitely recommend in the future!
BC - 1111 - 73rd Ave, Vancouver - 3/19/12
All the staff were helpful and friendly immediately following my accident. I was provided a courtesy car and assistance in dealing with both ICBC and my personal insurance company. An excellent company and the staff are exceptional.
BC - 1111 - 73rd Ave, Vancouver - 3/18/12
The entire staff was very friendly, and helpful. It was a very positive experience for me. They got the job done quickly, were easy to reach for questions, and made sure to keep me updated on my car's status. Thank you for all your help!
BC - 1321 - 3rd Ave, New Westminster - 3/16/12
My BMW was hit by a flat bed truck and I brought it in for repair at Boyd Autobody in New West. Eric and the men at Boyd did fantastic work. My car looks great. The service was prompt, efficient and friendly. I would recommend this bodyshop to any one!
BC - 1111 - 73rd Ave, Vancouver - 3/15/12
Staff was very friendly and helpful. Cleaned my car when they were done. Would not hesitate to return for other work or recommend to a friend.
BC - 1111 - 73rd Ave, Vancouver - 3/14/12
Both Mandy and Rose offered great customer service. My SUV was fixed quickly and looks great
BC - 30860 Peardonville Rd, Abbotsford - 3/13/12
The care and prompt service provided by the staff at the Abbotsford location was by far exceptional - as from the time of my first phone call to book a time and date for my repair to be done went without a hitch. The loaner vehicle provided was clean and ready with a full tank of gas when I arrived at the location. Paperwork was all prepared and ready for signature and after a short review of my upcoming repair and an inspection of the loaner vehicle was performed and found to be in order. The staff assisted me in transferring some personal items from my van into the loaner - which was great as I am somewhat handy-capped. My Van was repaired and returned in the time frame quoted - along with a follow up phone call to arrange a time for me to come and pick it up. Both the interior and exterior of my van were a lot cleaner than when I ... read more
BC - 540 John St, Victoria - 3/13/12
The customer service from the receptionist to the shop repair man was extremely curteous, professional and very informative. I was very impressed with the conclusion of repairs done to my front bumper. Very good quality work. When the shop repairman brought my car around to the front it was clean inside and out and when I mentioned that my headlight covers were so scratched he took the car back into the shop and cleaned them up with a polish. Above and beyond customer service that I hope to have the pleasure to use again if I ever need to.
BC - 2663 Sooke Rd, Langford - 3/13/12
My experience at Boyd Autobody was superb! I use a walker, so I have a van which makes it much easier for me to load my walker. I have used Boyd more than once and every time they have gone out of their way to make sure I have a van as a courtesy vehicle, which makes a very big difference to me. They are absolutely wonderful people that work there and I highly recommend them.”
BC - 2663 Sooke Rd, Langford - 3/12/12
I just wanted to let you know about the great service I received during my recent claim. I hit a deer with my 2005 VW Passat - thankfully my car was still driveable and no one was hurt. I took my car in on Monday, March 5th and was looked after by Wendy. She was a great help in getting everything going for me and provided me with a loaner car. I expected to be without my car for weeks. Imagine my surprise when I got a call on Friday afternoon (March 9th), that my car was ready to be picked up. I was so pleased to have my Passat in time for the weekend and in a much cleaner state than when it had arrived! Thanks for the great service!
BC - 30860 Peardonville Rd, Abbotsford - 3/10/12
First of all let me start by once again by thanking Larry McKenzie for superior customer service. Larry, was polite, professional , and provided the quality service I required. With in Minutes he drove to my dealership listened intentively, and assured this was a task he was able to Handle. He provided a time line, and made follow up calls to reassure the work was in schedule. The job was completed in time, with the results I wanted. This is superior customer service.
BC - 12211 Bridgeport Rd, Richmond - 3/8/12
Rishi Bakshi was excellent. He offered to get me in immediately. He offered me a free rental, even though I'm a roadstar anyways. I heard about you from a friend of mine who had some work done there and mentioned your lifetime guarantee. I looked you up on the internet and just called and drove in. Next day I had my car back. The best thing was that my car was a total mess as I have kids with food and wrappers and whatever else. They did an excellent job of detailing my car. That was really appreciated. Note: you should know that Enterprise car rental is charging (based on a policy taped to their desk) that unless you pay them $10, when you rent one of their cars they will charge you $25 a day for loss of use of their rental cars even if someone hits you in their rental. So if someone hit me in their rental car they would charge me $25 a ... read more
BC - 1111 - 73rd Ave, Vancouver - 3/7/12
The service was great. Very responsive, proactive, friendly and helpful. Thanks
BC - 1111 - 73rd Ave, Vancouver - 3/7/12
Straightforward, with extra help and good advice. Thanks
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