British Columbia Feedback

BC - 1111 - 73rd Ave, Vancouver - 3/3/12

excellent service & attention..Robin & Rose expedited our repair quickly & very efficiently. VERY FRIENDLY GERRY YOSHIHARA

gerry y

BC - 22715 Dewdney Trunk Rd, Maple Ridge - 3/3/12

We were so pleased with the customer service offered at Boyd, due to a breakage of the replacement part, our repair was delayed by a day which was not a hardship on our part as the car was still driveable. The manager not only got the part for the next day but waived part of the cost. We will definitely take our business back to Boyd as well as recommend it to our friends and collegues. Many thanks

Barbara and Don D

BC - 30860 Peardonville Rd, Abbotsford - 3/3/12

Just wanted to thank Boyd for going above and beyond. They have fixed me car to my complete satisfaction in the past and when I've stopped by for advice on a chip, they have always been helpful and cheerful. They are great to work with.

Heather -

BC - 1111 - 73rd Ave, Vancouver - 3/3/12

Dear Sir or Madam: Please excuse my delay in sending you this letter. Last fall I was unfortunate to be involved in a rear-end collision which I might add was only the second time I have been involved in a car accident since I started driving in 1969. I currently have Auto Insurance with both ICBC and Family Insurance but I hardly knew how to start the process of getting my car repaired. I was both shocked and confused when I did not have to take my car to the ICBC Claim Centre and the agent from Family Insurance gave me the option of where I would take my car to be repaired. I chose Boyd simply because it was so close to my home. I did not have any previous knowledge of your company but I will admit that when I pulled up in front of your shop in South Vancouver, I was convinced that my brand new car would never be the same as the result ... of this accident. When I walked in the door at 7:30 am, I was greeted by a very pleasant receptionist who spent approximately 2 minutes collecting my paperwork, collected my keys, asked me to help myself to a fresh cup of coffee and said that the car rental company would be here shortly to take me to my loaner car. I doubt that I had even finished half the coffee when the agent from the car rental company arrived and off we went to his office which was only a few blocks away. I believe I was on my way to work in less than 30 minutes and arrived in Surrey being only a few minutes late for work. Nothing was complicated that day. I enjoyed driving a lovely vehicle that was comparable if not superior to my own car and I hardly noticed the difference for approximately one week while your company repaired my car. When I received a call from your office to advise me that my car was ready I had some trouble finding the location of the car rental company so I called your office. Again, I was met with the utmost of courtesy over the phone and your staff told me to just come back to the Boyd Repair Centre and they would have the car rental agent come and pick up the loaner from your office. It took me less than 5 minutes to come into your office, sign one document, retrieve my keys and I was off and away without even a blink of my eye! It is approximately 6 months later and I have not heard a squeak, a groan or seen even a speck of damage to remind me that my car was in an accident that cost several thousand dollars to repair the back cargo door, rear bumper and some other significant repairs. Best of all, I never had to pay even one penny towards this repair as the accident was deemed to be the fault of the other driver. I want you to know how much I appreciate how your company made this unpleasant experience seem like it never happened at all!. I extend my sincerest gratitude to all of the people who had something to do with this minor miracle. I will most certainly recommend your company to anyone I ever meet who is looking for auto body repairs. Sincerely Michael Kalmuk read more

Michael K

BC - 30860 Peardonville Rd, Abbotsford - 3/2/12

I recently just had my 2009 F150 fixed by Boyd Auto Body in Abbotsford, BC. I accidentally backed into a pole and caused some serious damage. It was not worth going through insurance so we paid it out. Russ helped me every step of the way, and gave me a great deal at the end of the day. Russ was the first guy I went to see to get a quote from, and I was planning on getting mulitple quotes but after dealing with Russ, I felt comfortable that he was giving me a competitive price and the great service I received from the first hello made up my mind. Boyd Auto Body it was and I will be recommending everyone I know in the future. Thanks for all your hard work Russ and if I ever back into a pole again, I will be back! Mike

Mike R

BC - 30860 Peardonville Rd, Abbotsford - 3/1/12

Excellent service once again! Very friendly and helpful staff. Courtesy car ready and very clean for use during repair work. Staff even made minor repairs to previous work done years ago! Would definitely recommend Boyd Abbotsford to anyone. Robert

Robert T

BC - 12211 Bridgeport Rd, Richmond - 3/1/12

great service great work if you want be happy bring your to boyd.

doreen h

BC - 12211 Bridgeport Rd, Richmond - 2/29/12

Cory Bartmanovich and and Cory Shaw were both polite, courteous, and did an awesome job. Thanks!

Carlos C

BC - 540 John St, Victoria - 2/29/12

I would like to say that, not only was my windshield repaired in a timely manner, but all of the staff were so helpful, kind and accommodating. They provided the best windshield for me. Also, I was pleasantly surprised when I picked up my vehicle that it had been thorougly cleaned on the inside as well as the outside. It was like a new car. My thanks to the courteous staff and especially to Glenn Hartle and Iain Wharton. I will highly recommend this company to anyone.

Shirley P

BC - 12211 Bridgeport Rd, Richmond - 2/28/12

Fantastic service, the staff were more than helpful, polite and very courteous. I have taken two vehicles to this particular Boyd and have never had to return either one, the workmanship was wonderful. I certainly hope i have no further incidents with my cars but if it does happen I certainly know where to get the best job done.

Ray M

BC - 12211 Bridgeport Rd, Richmond - 2/28/12

I received exceptional service and great attention to detail on the repairs to my car. The quality of the repairs & the overall cleanliness in which the car was returned to me was above and beyond my expectations!

Rocky G

BC - 12211 Bridgeport Rd, Richmond - 2/28/12

P543255-5 I am writing this feedback to acknowledge the excellent service I received during my visit at your Richmond location. The gentleman that attended my concerns was extremely knowledgeable and had my truck serviced and ready before the estimated time frame that I was given. On my behalf please congratulate RIshi on a job well done. Thank you, Robbie Sharda

robbie s

BC - 12211 Bridgeport Rd, Richmond - 2/28/12

They pay attention to quality and customer satisfaction. After receiving not one, but two faulty windshields from the Mazda manufacturer, they refused to replace my windshield until they received an acceptable one. They did this free of charge, I was mildly inconvenienced but very appreciative of their service. Rarely do I encounter such professionalism. I will definitely go back for any future repairs.

David A

BC - 12211 Bridgeport Rd, Richmond - 2/28/12

What great service from the crew @ the Richmond location. Me and my car were taken care of from the moment I walked through the door. Thanks to Rishi Bakshi for the kind and courteous service. The quality of work couldn't be any better. I would definitely recommend any family or friends to bring their cars there. This is exactly the kind of shop Richmond needed, fast, friendly, and excellent service. Job well done!

Earl C

BC - 540 John St, Victoria - 2/26/12

Excellent service, very personable and professional ! The location was very convenient for us as well. I will recommend Boyd's Auto body & Glass services to all and Boyd's will be my first call if needed in the future! Thanks again! Greg

Greg E