Manitoba Feedback

MB - 15 Marion St, Winnipeg - 1/15/13

Thank you very much for the job on my 2010 HHR. Big thanks for patching the stone chips on the hood-fender door. Thanks!

Roseline D

MB - 84 Scurfield Blvd, Winnipeg - 1/15/13

Thank you very much for the job on my 2010 HHR. Big thanks for patching the stone chips on the hood-fender door. Thanks!

Roseline D

MB - 20 Lakewood Blvd, Winnipeg - 12/20/12

I had used the Lakewood location for repairs to different two cars in the last couple of years and was impressed with the quality of the paint finish and colour match. Also, the repairs have held up very well over the years. So, when my MDX was severely damaged this summer when a section of my cottage roof flew off in a hurricane force wind and landed on the vehicle, I decided to trust this location with this repair as well. Despite the extensive damage, Location Manager, Matt Rowluk, assured that me that they could handle the job. When I dropped the vehicle off, he took time to review the claim and walked me through all of the repairs that would be done. When they began working on it, additional repairs not listed on the original estimate were required. Matt skillfully negotiated all of these with MPI on my behalf, and it quickly became ... evident that he took great interest in ensuring that all required repairs would be approved and done. Throughout the 6 weeks that my vehicle was in the shop, Matt updated me at least twice a week as to progress that was being made. He also immediately let me know if there were unforeseen delays as a result of additional repairs that needed to be done and parts that had to be ordered. When I picked up the vehicle when all repairs were done, I was very impressed with the quality of repairs, paint finish and colour match, and also the attention to detail in properly masking all areas so that there were none of the usual tell tale signs of repair in the form of overspray or masking lines. The result was that the vehicle looked new again, and in some ways it was better than before the damage occurred. It is obvious that there are very skilled individuals working at this location and that they take pride in their work. With a repair this extensive, it was inevitable that there would be a few minor items that I noticed still needed some attention after the repairs were completed. However, Matt was receptive to all of my observations and ensured that these were dealt with immediately. His sincere desire to ensure total customer satisfaction was evident throughout the entire process, from start to finish. His high level of personal service was even more impressive when I realized how many other cars he was dealing with at the same time. Thank you to Matt and his team for a job very well done. read more

John B

MB - 15 Marion St, Winnipeg - 12/20/12

I was really impressed with the service at this location that certainly exceeded my expectations. I had to come first thing in the morning for them to take pictures of my car so they could order the parts and as I was on my way to work and running late, they allowed me to park it there for the day and pick it up on my way home. I was not expecting Boyd to clean my entire car for me either, they cleaned it inside and out, and I'm pretty sure they did a wax job as my car has never looked so shiny. The recepetionist also sent me pictures that were taken of my car so I can send in a claim for the damage with the city of Winnipeg, Over all a GREAT experience.

Lise P

MB - 139 Main St, Selkirk - 12/15/12

Received some service at the Boyd in Selkirk Mb this previous week. I want to say how truly pleased I was with the service work and the front office staff. I could not be more satisfied and would recommend that facility to anyone. Thanks again to ALL staff and an extra thumbs up to your front office staff at that location. Thank you. Bryan Vermeulen. 204-479-1878

Bryan V

MB - 2405 Pembina Hwy, Winnipeg - 12/11/12

I have just heard back from my sister-in-law (Margaret Cuthbert). She picked up her car yesterday. She could not say enough positive things about the quality of the work done and the superb customer service she received. A very happy customer indeed. Thanks to all team members involved. Great job. Very much appreciated.

Al D

MB - 2405 Pembina Hwy, Winnipeg - 12/9/12

Excellent service as always. Very nice and friendly staff and high quality work. I would recommend Boyd to my friends and coworkers.

Nabess

MB - 15 Marion St, Winnipeg - 12/5/12

The Staff are excellent at this locaiton! They looked after me from start to finnish and did a wonderful job. I have gone to other Boyd locations in the past and they were fine, but this location is fabulous!! This location should be the model you base all Boyd Operations on.

Haluschak S

MB - 2405 Pembina Hwy, Winnipeg - 12/1/12

I was very impressed with the amazing customer service that was provided by Jeff and Stephanie. The information that I needed was provided to me in a very efficient and plesant manner. My car was returned to me quickly, repaired and clean. Thank you very much, I would unhesitatingly recommend Boyd

Human M

MB - 951 Henderson Hwy, Winnipeg - 11/29/12

Professional, efficient service ... thanks. I felt my business was important. Ashley tended to my file in a polite and courteous manner and made the process comfortable and easy for me. Keep up the good work Boyd.

Bell S

MB - 730 Nairn Ave, Winnipeg - 11/22/12

awesome service and people. very happy with my experiance at boyd and will return if need be. thankyou!

jamie b

MB - 730 Nairn Ave, Winnipeg - 11/21/12

Reliable, courteous, and friendly atmosphere. I take my car there for all major and minor repairs. I know they will get the job done right.

Peggy R

MB - 84 Scurfield Blvd, Winnipeg - 11/21/12

Jeff was extremely helpful in getting our vehicle fixed. we had bumped a curb and the front quarter panel was loose. Jeff found it just needed a screw to hold it in place and fixed us up so we could be on our way. we are extremely happy with the service and will continue to come back to this location for any autobody or glass work we need done.

Kevin W

MB - 20 Lakewood Blvd, Winnipeg - 11/16/12

My van was vandalized with primarily left sliding door glass and some collateral damages to driver's door etc. Completion of the work on my vehicle was delayed due to some back and forth with MPIC due to additional damage being discovered and also the fact that Honda had sent the wrong glass in the first instance. Then after I picked up the van the sliding door started to act very strangely necessitating that the vehicle be returned for additional diagnosis and repair of what turned out to be a rather minor but testy and frustrating electrical problem. The Location Manager, Matt Rowluk, phoned me twice a week to keep me abreast of the progress and the additional problems that were being encountered etc. When the electrical situation surfaced after I picked up the van, Matt arranged for additional diagnosis and work to be done in a timely ... manner which was most appreciated because by then I was running into a personal time compression problem with some forthcoming travel. At all times, Matt remained cool, collected and focused on getting the job done correctly and completely all the while keeping me informed and, in the end, satisfied. He is to be commended for his ability to handle complex situations with grace and for his devotion to customer service. Thank you. read more

Orville M

MB - 730 Nairn Ave, Winnipeg - 11/9/12

I was referred to your shop for assistance in applying adhesive to my back window weather stripping. Your front desk person (Matthew) was courteous and professional. Your shop tech took care of this matter within minutes & had me on my way in no time. You have at least 2 top notch employees. I would not hesitate to return to your shop should I ever have need to.

Dianne D