Manitoba Feedback

MB - 951 Henderson Hwy, Winnipeg - 10/29/12

I came into the Henderson Highway location today with an issue with my drives door, it would not open from the inside or outside. As an outside sales rep for BFI Canada I get in and out of my car many times a day calling on businesses. The mechinic that helped me out was David, he went above and beyond by helping me right away with my door. He had it tore apart and fiesed and back together with in 20 mins. I then asked him what the charge would be for his services and he responded no charge, which suprizsed me greatly, so thank him and will be sure to come back to Boyd in the future. I will also use word of mouth to advertise how great you guys are. Thank you very much Patrick Rinn

Patrick R

MB - 730 Nairn Ave, Winnipeg - 10/26/12

I had a small chip in my front window, so I walked inot the above location with no appointment. Cmaeron Stewart met with me, looked at my chip and had a service claim started while my vehicle was taken to the back to be worked on. During this time it was discovered that I would not be covered because of my deductable. Cameron explained the advantages of having the $200.00 as opposed to the $500.00. He then promptly let me know that the service would be complimentary this time. I was shocked and very appreciative. I have not had customer service like this in years. I will most certainly take all by business back to them, and will take every opportunity to recommend them to my friends and family. Thank you Cam and the Boyd team at Narin Ave!!!!

Bell d

MB - 15 Marion St, Winnipeg - 10/25/12

I was greatly impressed by the office staff ( Cherryl) very friendly and knowledgeable. Window was replaced quickly and the car was also washed and floors cleaned. Would recommend this location to my friends Thanks again for a job well done.

Bryan Q

MB - 951 Henderson Hwy, Winnipeg - 10/23/12

Just wanted to pass on a great Boyd moment for me. A customer Stella Cummings, gave me a huge hug and told me how much she appreciated everything I did for her. She originally came in with her claims and wasn't sure how the whole process worked. She had 3rd party insurance as well but no info with her. MPI told her she had to pay her deductible, and when I called mpi they said the same. I had to call around to different brokers to try and find her policy info and at first she was very frazzled but after I called around and figured out everything for her she said I put her at ease. She received a few calls and was always excited to hear from me and would tell me how great I was at helping her through this process. We were able to finish her vehicle early and the guys even covered up some additional little knicks that were not part of the ... claim. She was super happy with her car and with the service we gave her. read more

Stella C

MB - 20 Lakewood Blvd, Winnipeg - 10/19/12

Matt did a fabulous job of working with Autopac to get additional repairs approved and getting my Lexus into Wpg for repair. The vehicle looks just like new. Danny was friendly, courteous and prompt, he had the paperwork ready to go before I walked into the door. I am totally pleased with the work and the service and will continue to recommend Boyd Autobody to anyone who needs the service. Thanks Guys.

Doug B

MB - 15 Marion St, Winnipeg - 10/12/12

Just wanted to let you know what great service your shop in Dominion Centre provided over the last couple of days I know most people just mention it when they get bad service but your people took great care of me. There was a little problem with my car after they replaced a window and the power steering wasn’t working. As it turned out it was only a fuse that may or may not have blown because of the repair work but your staff went out of their way to fix it even towing the car to another shop where they were better equipped to deal with it at no extra charge I know the woman who helped me out today was Cheryl but also was well looked after by Melissa and Rhonda (I think) yesterday

Kevin W

MB - 84 Scurfield Blvd, Winnipeg - 10/5/12

I needed my car repaired. Jeff took my information and brought me a courtesy car and took my car in for repairs. I expected it to be a few days before I got it back. He returned it to me in 2 days and also it was spotless. I have never had that great of service before. Thank you to Jeff and his team.

Donna H

MB - 84 Scurfield Blvd, Winnipeg - 10/5/12

Repair was done by specified time, and looked great. I was grateful to see that the car had been cleaned inside and out, Naturally I do not want to give you any more business, but if I do I know where to go.

Stanley R

MB - 15 Marion St, Winnipeg - 10/4/12

Very positive !! Melissa and Cheryl were very helpfull in gettting the job done

Jack S

MB - 614 Dudley Ave, Winnipeg - 9/27/12

We were very satisfied with the collision service we received at the Winnipeg Dudley Avenue Boyd facility. We would recommend the location to friends and family. Regards, Kevin Wynne Winnipeg

Kevin W

MB - 951 Henderson Hwy, Winnipeg - 9/25/12

Dear Boyd Autobody, I just want to let you know about the stellar service I received from two of your staff at your 951 Henderson Highway location, Winnipeg, this past September 24, 2012. On that day, I dropped in without an appointment at 7:30 a.m. to see if I could get my driver’s side window fixed which was damaged in an aborted break in to my car the day before. Bob Huff (Location Manager) welcomed me and fit me into the day’s schedule, and assured me that the damage would be fixed. I want to thank him for his prompt attention to my situation and going out of the way to get my work done that day. When I returned to pick up my car at 5:45p.m., the work was complete and David Jackson (CSR Estimator) was with another client. He assured me that he would complete my paperwork as soon as he was finished with the other client. I want to ... thank David for staying after business hours to complete my paperwork and ensure that both my car and I were good to go upon completion. I am now a confirmed customer of Boyd Autobody thanks to the customer service of your staff like Bob Huff and David Jackson. I will return for service to Boyd in the future and will refer anyone I can to your place of business. Thank you Bob and David! Sincerely, Mark Stroski Manager Heritage Organizations Advisory Services Historic Resources Branch Manitoba Culture, Heritage and Tourism 213 Notre Dame Avenue Winnipeg, Manitoba R3B 1N3 Mark.Stroski@gov.mb.ca read more

Mark S

MB - 139 Main St, Selkirk - 9/20/12

Great Job Jason !!!!! I had work done at the Boyd on Scurfield and was leary of using Boyd Autobody again. Your Staff was exelellent to deal with!!! Very professional You have put new faith in to my thoughts about Boyd. Thanks again , Dan Zvaovec ( Lisa's fiancee )

Lisa N

MB - 614 Dudley Ave, Winnipeg - 9/17/12

"I'm very impressed with your level of service and professionalism. Every question was answered (except "Why did that idiot hit me?") and each step explained. Katherine's cheerful tones can make even bad news and more delays tolerable. I hope I don't need you folks again for several years, but if/when I do, I know I'll get my car back again as good or better than new. Thanks!"

Patrick F

MB - 84 Scurfield Blvd, Winnipeg - 9/13/12

You all did a fabulous job! Very professional. The thank-you note from Andy in the car was a nice touch.

Wendy F

MB - 84 Scurfield Blvd, Winnipeg - 9/13/12

You all did a fabulous job! Very professional. The thank-you note from Andy in the car was a nice touch.

Wendy F