Manitoba Feedback

MB - 2405 Pembina Hwy, Winnipeg - 5/20/11

This was the second time we\'ve had work done on two separate vehicles at the Pembina Highway branch within the past 6 months. And both times we picked up our vehicles, I can honestly say my wife and I drove away with huge smiles on our faces! The work performed was flawless and the service unapproachable. I want to especially thank Bob and Selena. They provided my wife and I with superior customer service that was clearly above and beyond that offered by any of your competitors I’ve dealt with in the past. Right from the start, it was clear by their actions they value their clients and not once while dealing with them did I feel like just another customer. It was clear throughout our interaction that their recommendations for service were made with the best interests of me, the customer, in mind. I would like to add that unfortunately I ... forgot to get the names of the representatives that helped us on our first visit over the Winter, and I apologize because they also deserve a big thank you for providing the same type of stellar service. It’s stressful enough when you have to take your vehicle in for any type of work, but from the start it was clearly a pleasure dealing with the staff at the Pembina Hwy office. I am now officially a Boyd customer for life! And you can be sure we will tell as many of our family and friends who will listen, just how great the service and work performed was from Boyd. . Thank you read more

Lindsey S

MB - 730 Nairn Ave, Winnipeg - 5/17/11

I am the owner of the Ford Flex from yesterday (windshield replacement) -- just wanted to say a formal thank you to you and your staff. As I said in your offices, I appreciate you were open early, I appreciate you were able to get the work done in one day (ready for pickup at the end of my work day) and I REALLY appreciate those that took the time to clean my car. I had just said to my teens that we had to do a spring clean of the car and picking up a fixed and cleaned car is an awesome experience. Please pass on my appreciation ... have a lovely day.

Donna R

MB - 84 Scurfield Blvd, Winnipeg - 5/13/11

"Fantastic, "above and beyond, the customer is of our highest priority\" level of customer service"

Sherri F

MB - 139 Main St, Selkirk - 5/8/11

I recently had a hit and run claim adjusted in Winnipeg. During the assessment they determined the rear wheel well was not part of the same occurrence and suggested I make a claim under my recently deceased husband\'s license. They did approve the front and rear doors. I was recently widowed and found the whole conversation very upsetting, although I knew the adjuster was trying to help. When I took my car to be repaired, I asked if the scrap over the wheel well could be buffed a bit or just painted where scuffed. I told the manager my story and he was appauled someone would speak to me like that and said he would try speaking with them. When I picked up my car - all the damage was repaired. I was shocked and more than pleased. He took the initiative on his own to get the work done. I have had many claims repaired there. I have always ... found the service timely, courteous and of good quality. This time, they went really over and above what I would expect. Although I live in Winnipeg and have a Body shop two blocks away, I\'m glad I chose to stay with the Selkirk branch where I have had several repairs done. The staff deserve koodos for being so compassionate to a woman who is still struggling with the lose of her husband. Thank you so much. I will be sharing this story with many others and encouraging them to support that business. read more

Irene S

MB - 84 Scurfield Blvd, Winnipeg - 5/6/11

Outstanding job in every respect. Customer service by Jeff Froese was first class.

Don B

MB - 120 King Edward St E, Winnipeg - 4/20/11

I had been to this Boyd location before and came back as a satisfied customer. I was not disappointed. I forgot that my car would get cleaned even if it was only my bumper which was replaced - nice surprise! I had also left a note on the envelope in which I left my keys in the drop-box that I would like the bolts that were on my old bumper put on the new bumper along with the usual clips since they held better. This was done, no problem.

Gail M

MB - 139 Main St, Selkirk - 4/15/11

my car was rearended and was going to be written off. Boyd got excellent used parts and saved my car. They also went against policy and gave me a courtesy car so I could get around till things were worked out. couldn\'t be happier with their service. Thank you so much

Pamela S

MB - 120 King Edward St E, Winnipeg - 4/14/11

Excellent service.

Judy P

MB - 614 Dudley Ave, Winnipeg - 4/11/11

Front desk people went out of their way to get me in quickly and provided a new courtesy car. Dave was so supportive at a stressful time, I was impressed.

MB - 84 Scurfield Blvd, Winnipeg - 4/6/11

Picked up the car. Looks great.

Ron V

MB - 702 - 1st St, Brandon - 4/2/11

awesome, phoned to keep me always informed on how the van was coming along.and the fact they cleaned my van was a great surprise.

Kyle D

MB - 730 Nairn Ave, Winnipeg - 4/1/11

Im so satisfied with the work boyd did as well as the quick and friendly service i received.

Laura K

MB - 120 King Edward St E, Winnipeg - 3/30/11

awesome employee\'s very friendly and knowledgable,true professional 5 star rating.

Sean C

MB - 730 Nairn Ave, Winnipeg - 3/25/11

I brought my car in to Boyd Nairn and everything went as they said it would and my car looks great!

Colin J

MB - 730 Nairn Ave, Winnipeg - 3/25/11

The service and help we received from your staff was exemplary. They went over and above to make our experience with your company ( not our first time ) as easy and painfree as possible. The quality of the work from your company has always been excellent and any concerns we may have had after leaving the shop have always been dealt with swiftly and professionally. We will certainly return to you if a need in the future should arise. Thank you to everyone involved. sincerely, P. Kolybabi-Labossiere

Pierre K